Open to opportunities

Kaleb Copenhaver

@kalebcopenhaver

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Dedicated automotive collision estimator skilled in damage assessment and customer advocacy.

United States

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What I'm looking for

I am seeking an estimator or operations role where I can apply collision estimating expertise, improve processes, lead teams, and deliver excellent customer satisfaction.

I am a focused Automotive Collision Estimator with five years in the automotive industry and prior multi-year restaurant management experience. I have led estimating teams, prepared precise CCC ONE estimates, negotiated supplements with insurers, and maintained high CSI scores through clear communication and attention to OEM repair standards.

I thrive under pressure and coordinate workflows among technicians, parts suppliers, and insurers to ensure timely, quality repairs. My background in operations and people management supports efficient process improvement, vendor management, and strong customer relationships.

Experience

Work history, roles, and key accomplishments

Current

Lead Estimator

Current

Fix Auto

Apr 2025 - Present (11 months)

Inspect damaged vehicles and prepare precise CCC ONE repair estimates, coordinate repairs with technicians, suppliers, and insurers, and maintain CSI scores above company targets through timely communication and quality verification.

Damage Assessment Insurance Claims Supplement Negotiation Quality Control

Lead Estimator

Gerber Collision

Feb 2024 - Apr 2025 (1 year 2 months)

Managed vehicle damage inspections and estimate preparation while negotiating supplements and coordinating with insurers and technicians to ensure repairs met OEM standards and timelines.

Damage Assessment Estimating Insurance Claims Supplement Negotiation Quality Control

General Manager

Reel Pizza Pies

Feb 2020 - Feb 2023 (3 years)

Oversaw all restaurant operations for a high-volume pizzeria with over $600,000 annual sales, managing staff, inventory, P&L monitoring, and ensuring service and food quality standards.

Operations Management P&L management Staff Training Scheduling Inventory Control Customer Service Vendor Management Food Safety

Pizzeria Manager

Pomo Pizzeria

Oct 2018 - Oct 2019 (1 year)

Managed daily pizzeria operations including staff supervision, food quality control, scheduling, and customer service to maintain operational standards.

Team Leadership Scheduling Inventory Management Customer Service