Open to opportunities

Kafayat elegbede

@kafayatelegbede

Message

Detail-oriented virtual assistant with expertise in customer support.

Nigeria

Message

What I'm looking for

I am looking for a role that values efficiency and supports professional growth.

I am a detail-oriented Virtual Assistant with a proven track record of ensuring smooth day-to-day operations. My expertise lies in managing calendars, coordinating travel, and handling sensitive communications with discretion. I pride myself on my efficient time management and proactive approach, which has allowed me to excel in various administrative roles.

In my previous role as a Virtual Assistant for Mr. Okemakinde Olayinka, I acted as the first point of contact, managing access and protecting the executive's time. I successfully coordinated events and conferences, ensuring positive feedback from attendees. My experience as a Customer Service Representative at Dapson Autos further honed my skills in addressing customer queries and managing complaints with patience and clarity.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Mr Okemakinde Olayinka

Mar 2023 - Jan 2025 (1 year 10 months)

Served as the primary contact for the CEO, managing calls and visitors while ensuring efficient time management. Responsible for tracking budgets, coordinating events, and organizing travel schedules, contributing to smooth operations and positive feedback.

Time Management Project Management Microsoft Office Google Workspace

Cahier/Customer Service

Dapson Autos

Feb 2020 - Jan 2022 (1 year 11 months)

Efficiently processed transactions while maintaining high productivity. Addressed customer queries and managed complaints with effective communication, ensuring a smooth customer experience and satisfaction.

Customer Service Effective Communicator Data Management

Education

Degrees, certifications, and relevant coursework

Adekunle Ajasin University

Bachelor of Science, Chemistry

B.Sc in Chemistry, focusing on the principles and applications of chemistry in various fields. The program provided a solid foundation in chemical theory and practical laboratory skills.

ALX Africa

Certification, Virtual Assistance

Completed a certification program in Virtual Assistance, covering essential skills for effective remote support, including communication, organization, and customer service.

Allison

Certification, Customer Service

Completed a course in Customer Service, focusing on best practices for handling customer inquiries, resolving issues, and providing excellent service.