At Dealshare, I own the Search roadmap and improved platform conversion by 2%, driving ₹10 Cr+ in annual topline impact. I also used A/B experimentation with relevancy and ranking logic to increase Add-to-Bag rates from 32% to 46%.
I built an AI-native retail site selector that reduced cost per site search from ₹4,000 to ₹200, and AI agents that cut issue detection time from 48 hours to 4 hours. I’m currently leading conversational search for vernacular users.
At Dealshare, I envisioned a customer support product that drove ₹3 Cr+ in annual cost savings and reduced daily tickets from 3,000 to 600 without impacting NPS or CSAT. I’ve also improved payment success from 60% to 75%; at HighRadius, I contributed to the launch of a mid-market CFO’s office product.
