Kabelo Thwala

As a Support Agent at Afrihost, I specialize in providing advanced technical support for internet services, with a strong emphasis on Fibre. I handle a broad range of responsibilities, from troubleshooting complex network issues and configuring routers to collaborating with Fibre Network Operators (FNOs) to ensure reliable service delivery. My expertise extends to LTE/5G, DSL, and VoIP support, wh

As a Freelance User Experience Designer, Graphic Designer, and Creative Consultant, I specialize in crafting visually compelling and functional designs that elevate brands and connect with audiences. I design and develop branding materials such as logos, company profiles, letterheads, and invoices, ensuring cohesive and professional visual identities for my clients. I work closely with startups to

As an IT Intern at EDDIT IS, placed by the City of Ekurhuleni's Economic Development Department, I gained hands-on experience in a dynamic startup environment. I contributed to various aspects of the business, including website development, logo design, and creating business materials tailored to client needs. I collaborated on branding and digital strategy projects, enhancing my skills in creativ

As a Patient Navigator, I played a pivotal role in ensuring patients received seamless access to clinic services. I managed patient files efficiently, assisted individuals in navigating healthcare processes, and maintained detailed records of all interactions, adhering strictly to privacy regulations and organizational policies. By collaborating with social services, I contributed to a holistic ap

As a Short-Term Insurance Agent with Liberty’s Emerging Consumer Market (ECM) student program, I worked part-time while completing the final months of my qualification. In this role, I sold short-term insurance products and assisted in closing sales to help fill in gaps and support full-time agents. I provided tailored insurance solutions to clients, managing inquiries and ensuring a smooth and in

Advanced studies in software engineering, enterprise application development, cloud computing, application security, and software architecture. The programme strengthened my ability to design, develop, test, and deploy scalable software solutions while applying industry best practices throughout the software development lifecycle.

Coursework included Enterprise Application Development, Advanced A