At Excelerate Remote, I serve as Competitor Benchmarking Lead for Team 8 on the Pepagora onboarding-framework project. I research B2B marketplace platforms, assess buyer and supplier experiences, and document findings and practical recommendations for a collaborative team deliverable.
Through virtual assistant training and projects, I’ve practiced appointment scheduling with Picktime, task workflows with ClickUp and Trello, and customer enquiry handling with Freshdesk. I use tools including Google Workspace, Notion, Airtable, and Slack to organize information and support remote workflows.

