Juliet Monge
@julietmonge
Administrative professional specializing in funds operations, financial reporting, and Excel-driven efficiency.
What I'm looking for
I’m an administrative professional with strong financial and systems expertise, focused on delivering efficient, deadline-ready support. I’m especially known for responsible resource planning and handling high-volume communication with clients.
For 20 years as an Administrative Assistant – Funds Account, I managed client correspondence and internal communications by phone, email, and in person. I set up benefit payments through checks, direct deposits, and international wires, tracked delinquent employers, prepared payment-request letters, and maintained monthly bank transfers to individual Fund accounts.
I bring hands-on operational experience from customer-facing roles as well. As a Front Desk Manager, I managed guest check-in/check-out, processed cash and credit card payments, made reservations, and handled security/check-in policies while reporting suspicious activity appropriately.
I also have foundational retail operations experience as a Supermarket Cashier, where I processed fast, accurate transactions, scanned items efficiently to reduce wait times, handled refunds for faulty goods, and communicated clearly to anticipate customer needs. I hold a Bachelor of Science in Accounting from Marymount Manhattan College.
Experience
Work history, roles, and key accomplishments
Administrative Assistant - Funds Account
Cleaners & Caulkers Local 1
Mar 2003 - Mar 2023 (20 years)
Managed client correspondence and high-volume inquiries by phone, email, and in person, including clerical support and document management. Processed benefit payments (checks, direct deposits, international wires), tracked delinquent employers, maintained monthly fund transfers, and prepared materials for board meetings using Excel and Word.
Front Desk Manager
Powerhouse Gym
Nov 2000 - Dec 2002 (2 years 1 month)
Resolved guest issues with professional, friendly service while handling phone, email, and in-person enquiries. Oversaw front desk cash and credit card transactions, managed check-in/check-out and reservations, and enforced security and reporting procedures.
Supermarket Cashier
Key Food Supermarket
Jun 1997 - Sep 2000 (3 years 3 months)
Processed customer purchases efficiently while maintaining clean, hygienic checkout areas and supporting grocery packing to minimize customer delays. Scanned items, processed refunds, and handled cash/credit/debit payments while communicating with customers and reporting faulty-goods issues to senior management.
Education
Degrees, certifications, and relevant coursework
Marymount Manhattan College
Bachelor of Science, Accounting
1997 - 2002
Earned a Bachelor of Science in Accounting from Marymount Manhattan College between 1997 and 2002.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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