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Juliet Monge

@julietmonge

Administrative professional specializing in funds operations, financial reporting, and Excel-driven efficiency.

United States
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What I'm looking for

I’m looking for an administrative role where I can manage funds/account payments, handle high-volume client communication, and improve reporting with Excel and strong document control—while meeting deadlines with dependable, detail-focused support.

I’m an administrative professional with strong financial and systems expertise, focused on delivering efficient, deadline-ready support. I’m especially known for responsible resource planning and handling high-volume communication with clients.

For 20 years as an Administrative Assistant – Funds Account, I managed client correspondence and internal communications by phone, email, and in person. I set up benefit payments through checks, direct deposits, and international wires, tracked delinquent employers, prepared payment-request letters, and maintained monthly bank transfers to individual Fund accounts.

I bring hands-on operational experience from customer-facing roles as well. As a Front Desk Manager, I managed guest check-in/check-out, processed cash and credit card payments, made reservations, and handled security/check-in policies while reporting suspicious activity appropriately.

I also have foundational retail operations experience as a Supermarket Cashier, where I processed fast, accurate transactions, scanned items efficiently to reduce wait times, handled refunds for faulty goods, and communicated clearly to anticipate customer needs. I hold a Bachelor of Science in Accounting from Marymount Manhattan College.

Experience

Work history, roles, and key accomplishments

CL

Administrative Assistant - Funds Account

Cleaners & Caulkers Local 1

Mar 2003 - Mar 2023 (20 years)

Managed client correspondence and high-volume inquiries by phone, email, and in person, including clerical support and document management. Processed benefit payments (checks, direct deposits, international wires), tracked delinquent employers, maintained monthly fund transfers, and prepared materials for board meetings using Excel and Word.

KS

Supermarket Cashier

Key Food Supermarket

Jun 1997 - Sep 2000 (3 years 3 months)

Processed customer purchases efficiently while maintaining clean, hygienic checkout areas and supporting grocery packing to minimize customer delays. Scanned items, processed refunds, and handled cash/credit/debit payments while communicating with customers and reporting faulty-goods issues to senior management.

Education

Degrees, certifications, and relevant coursework

Marymount Manhattan College logoMC

Marymount Manhattan College

Bachelor of Science, Accounting

1997 - 2002

Earned a Bachelor of Science in Accounting from Marymount Manhattan College between 1997 and 2002.

Tech stack

Software and tools used professionally

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