Julie Grace Sardero

I am a customer-centric marketing professional with hands-on experience in customer experience, marketing operations, and frontline brand support. I translate customer insights into actionable marketing activities and support campaign execution to strengthen brand consistency.

At FML Group of Companies I supported planning and execution of marketing initiatives, conducted market and competitor research, assisted in promotional campaign implementation, and coordinated cross-functionally to deliver timely marketing outputs.

As a Customer Experience Specialist I managed end-to-end customer interactions, addressed inquiries and feedback professionally, collected and relayed customer insights to marketing and operations teams, and supported sales and service through accurate information handling.

I hold a B.S. in Business Administration majoring in Marketing Management, was a Dean's Lister, and earned multiple academic awards in marketing and sales competitions; I am execution-focused, adaptable, and committed to improving customer satisfaction and retention.