At MedImpact, I reviewed standard and expedited Medicare Part D coverage requests, including prior authorizations, formulary exceptions, step therapy, and quantity exceptions. I checked clinical and plan information against criteria, researched claims, and coordinated with provider offices to complete cases.
At CVS/Caremark, I processed pharmacy and medical prior authorization requests for Medicare, Medicaid, and third-party payer plans. Earlier, at Verdugo Pharmacy Plaza, I supported dose-pack workflows and used Epic and Cerner in pharmacy and clinical settings.

