Juanmiguel Maestre
@juanmiguelmaestre
Experienced industrial engineer and project manager driving operational success.
What I'm looking for
I am an Industrial Engineer with over six years of experience in project execution, process optimization, and team leadership across various economic sectors. My background combines a strong academic foundation with hands-on experience, enabling me to effectively manage initiatives that align operational and strategic objectives in both national and international companies.
Throughout my career, I have developed and executed strategies for efficient oversight and collection of payments from international customer portfolios, primarily in Florida, USA. My role as an Accounts Receivable Analyst at C.I. Energia Solar - ESWINDOWS has honed my skills in managing financial workflows and ensuring compliance with payment terms, consistently achieving 100% of personal collection targets. I am committed to fostering strong relationships with clients, ensuring smooth communication and issue resolution.
In my previous position as Export Documentation Team Lead at The AGL Group, I oversaw logistics coordination activities and managed export documentation, ensuring compliance and timely delivery. My leadership experience includes supervising a team of analysts and optimizing workflow efficiency, which has significantly contributed to the success of the projects I have been involved in.
Experience
Work history, roles, and key accomplishments
Accounts Receivable Analyst
ESWINDOWS
Aug 2023 - Present (1 year 10 months)
Developed and executed strategies for efficient oversight and collection of payments from international customer portfolios, primarily in Florida, USA.
Managed financial workflows, ensuring timely reconciliation of project accounts and
compliance with payment terms.
Oversaw logistics coordination activities, ensuring smooth export operations and compliance with documentation requirements.
Managed export documentation, communicated with clients, and provided shipping instructions to carriers.
Promoted to Export Documentation Team Lead, supervising a team of four analysts and optimizing workflow efficiency.
Operations Analyst - Customer Service
Telefonica - Movistar Colombia
Feb 2018 - Jan 2022 (3 years 11 months)
Supervised and coordinated activities of Call Center contractors specializing in Technical Support(Helpdesk), ensuring alignment with organizational strategies.
Monitored compliance with key performance indicators (KPIs) and ensured adherence to regulatory requirements set by Colombia’s Superintendence of Industry and Commerce (SIC) for four years.
Education
Degrees, certifications, and relevant coursework
Universidad del Norte
Industrial Engineer
EUDE Business School
MBA specializing in Project Management
2025 -
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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