Joy Strömer

Supported Swedish company owners with loans, helped to create applications and to process them. Started training to approve applications and supported the Collections department to prevent customers from ending up in debt collection.

Assisted customers whose electricity contracts got stuck in the process, ensuring a seamless transition to Greenely. Called both cold and warm leads to sign electricity agreements. Worked daily in the ticketing system to support customers and app users.

Primary and final point of contact for our customers to ensure the best experience. Responsible for social media, translations, copy, invoices & managed all logistics in the build-up to a trade show. Worked closely with the global marketing team. Started in a summer job in 2021 and returned to the company in a full-time role in January 2022.

Primary and final point of contact for our customers to ensure the best experience. Responsible for social media, translations, copy, invoices & managed all logistics in the build-up to a trade show. Worked closely with the global marketing team. Started in a summer job in 2021 and returned to the company in a full-time role in January 2022.

Store and customer responsibility. Drove sales, the operations of the floor and made daily schedules. The pace in the store was high and it was important to be quick-thinking and solution-oriented.

Store and customer responsibility. Drove sales, the operations of the floor and made daily schedules. The pace in the store was high and it was important to be quick-thinking and solution-oriented.

Internship that turned into summer employment. Authored articles & optimized layouts of various spreads.

Internship that turned into summer employment. Authored articles & optimized layouts of various spreads.

Provided customer service and sales support in a retail environment.

Provided customer service and sales support in a retail environment.

Sales role at an amusement park, focusing on customer service and sales.

Worked as a salesperson at an amusement park.

Resided in Indonesia during my studies. Completed courses in JavaScript, HTML, CSS, PHP, C#, UX design, graphic design, databases, IT security, and web server administration.

200 hours of yoga teacher training focused on the styles Hatha and Vinyasa.

Studied two semesters on the Social Worker program.

Completed level B2 while living in Barcelona.

Researched topics assigned by the teachers, identified people to interview, wrote interview questions, conducted the interviews, wrote feature articles, designed magazine layouts in Adobe InDesign, and presented the work to teachers and students. The final project involved an individual trip abroad to produce an international feature article.