
Joy Emmanuel
@joyemmanuel4
Virtual Assistant at Joy Essence, handling customer orders from inquiry through delivery and creating product content.
What I'm looking for
At Joy Essence, I manage daily business activities, customer communication, order processing, sales, and administrative tasks. I track orders from inquiry through delivery and coordinate with customers to support smooth fulfilment.
I also create social media content, captions, and product descriptions to promote products. I research customer preferences and share suitable product recommendations.
Previously, I supported administrative and customer service activities at Matilda Rozi Limited, including record keeping, task coordination, and responding to customer inquiries. I’m seeking a remote Virtual Assistant opportunity where I can provide reliable administrative, customer service, and operational support.
Experience
Work history, roles, and key accomplishments
Business Owner/ Virtual Administrative & Customer Support
Joy Essence
Oct 2025 - Present (1 year)
Manage daily business activities, customer communication, order processing, sales, and administrative tasks. Create social media content and coordinate deliveries to ensure smooth order fulfilment.
Administrative & Customer Service Support
Matilda Rozi Limited
Jan 2020 - Sep 2025 (5 years 8 months)
Assisted with routine administrative and customer service activities supporting daily business operations. Responded to customer inquiries professionally and provided timely assistance.
Education
Degrees, certifications, and relevant coursework
National Open University of Nigeria
Bachelor's Degree, Business Administration
Pursuing a Bachelor's Degree in Business Administration with expected completion in November 2028.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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