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Joyce Dumayas

@joycedumayas

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Senior Credit Controller at DULSCO LLC, achieving 97% of collection targets and resolving problematic accounts.

United Arab Emirates

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At DULSCO LLC, I work as a Senior Credit Control professional, collecting debts in line with credit terms and addressing overdue accounts. I’ve achieved 97% of the companies’ collection benchmark.

I research account issues, reconcile accounts, and work with delinquent account holders to collect through approved channels. I also liaise with business owners to resolve queries and visit problematic clients.

Previously, I worked as an Accountant Cum Administrative Executive at DEBRENT GLASS TRADING LLC and as a Senior Accountant at PEARLCOAST GLASS LLC. My work included preparing financial reports, maintaining accounting records, and supporting audits and budget activities.

Experience

Work history, roles, and key accomplishments

Current

Senior Credit Controller

Current

DULSCO LLC

Sep 2014 - Present (12 years 1 month)

Ensured all debts are collected in line with credit terms, advised clients on suspension services, and reconciled accounts. Maintained detailed logs and reports, liaised with business owners, and developed effective solutions through in-depth research.

Credit Control Debt Collection Account Reconciliation Reporting Client Relations Problem Solving

Accountant Cum Administrative Executive

Debrent Glass Trading LLC

Dec 2013 - Aug 2014 (8 months)

Prepared financial statements and reports, ensured compliance with accounting policies, and managed month-end close processes. Provided administrative support including scheduling, correspondence, and event coordination.

Financial Reporting Accounting Compliance Budgeting Administrative Support Spreadsheets Databases

Senior Accountant

Pearlcoast Glass LLC

Jan 2010 - Dec 2013 (3 years 11 months)

Performed complex accounting work, supervised accounting staff, and prepared financial reports. Managed year-end closing, budget preparation, and ensured compliance with accounting standards.

Accounting Financial Reporting Supervision Budgeting Audit Compliance Reconciliations