Open to opportunities

Josuemanuel Mañoncasado

@josuemanuelmaoncasad

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Primary teacher and customer-service professional blending pedagogy and digital AI tools.

Dominican Republic

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What I'm looking for

I’m looking for a role where I can support students or customers with strong communication and problem-solving. I want to apply classroom planning, digital tools, and artificial intelligence thoughtfully in a multicultural, service-focused environment.

I hold a Bachelor's degree in Primary Education and have three years of teaching practicum experience at the Primary level. I plan and carry out teaching-learning activities for groups of 25 to 40 students, managing the classroom and adapting strategies to different learning needs.

I also integrate digital resources into lesson planning and use action-research methodologies to diagnose and strengthen students' reading comprehension. Beyond education, my international work experience in the United States includes front desk work, sales and customer service, and cashier duties—strengthening my communication, problem-solving, and comfort in multicultural environments.

Experience

Work history, roles, and key accomplishments

Teaching Practicum

Instituto Superior de Formación Docente Salomé Ureña (ISFODO

Jan 2023 - Jan 2026 (3 years)

Planned and delivered primary-level teaching-learning activities for groups of 25 to 40 students across three consecutive years. Managed classroom learning needs and used digital resources and action-research to support students’ reading comprehension.

Lesson Planning Classroom Management Reading Comprehension Group

Sales and Customer Service

Shopper's Paradise

Apr 2024 - Sep 2024 (5 months)

Provided purchase guidance and personalized customer service in a high-demand tourist environment. Supported customer needs to drive smooth interactions and sales assistance.

Sales Guidance Personalized Services Customer Support Retail and Tourist Environment Service

Front Desk Agent

Tidelands Caribbean Hotel & Suites

Apr 2024 - Sep 2024 (5 months)

Welcomed and assisted international guests in English, handling check-in/check-out and front-desk requests. Resolved guest needs and supported smooth front-desk operations.

English Communication Guest Check in Check out Front Desk Support Customer Service Issue Resolution

Cashier

Burlington

Apr 2024 - Sep 2024 (5 months)

Processed cash transactions accurately and efficiently in a high-volume retail environment. Ensured smooth, timely customer service at checkout.

Cash Handling Accuracy Customer Service

Education

Degrees, certifications, and relevant coursework

Instituto Superior de Formación Docente Salomé Ureña (ISFODOSU)

Bachelor's Degree, Primary Education (Second Cycle)

Activities and societies: Participated in three educational research projects; speaker at the 5th Student Congress on Educational Research (study: Teaching Strategies for Developing Reading Comprehension and Assertive Communication in Primary Education).

Bachelor's degree in Primary Education (Second Cycle, grades 4–6) at ISFODOSU. Participated in educational research projects and presented a study on teaching strategies to develop reading comprehension and assertive communication in primary education.