Josue Albert Impano
@josuealbertimpano
Bilingual civil engineer focused on site supervision, client relations, and business development.
What I'm looking for
I am a bilingual Civil Engineer with hands-on experience in site supervision, surveying, and project documentation gained through roles in Rwanda and internships on urban road projects. I combine technical engineering skills with client-focused communication to ensure accurate installations and timely reporting.
At GTC Ltd I assist senior engineers with inspections, monitor materials and installations, and supervise structure revisions while maintaining clear client communication to address concerns professionally. My customer-care roles with Rogers and CCI Rwanda strengthened my bilingual support, complaint resolution, and CRM skills.
As a Business Development Officer I identified new opportunities, built partner relationships, and promoted services to increase sales, adding a commercial perspective to my engineering background. During my internship on the Mageragere urban road project I supported surveying, site supervision, measurements, and daily reporting.
I bring strong teamwork, scheduling and document-production abilities, and proficiency in AutoCAD, Revit, 3D modeling, and Microsoft Office. I seek roles where I can leverage technical engineering expertise and client-facing strengths to deliver reliable project outcomes and grow professionally.
Experience
Work history, roles, and key accomplishments
Engineer
GTC Ltd
Sep 2022 - Present (3 years 3 months)
Assist senior engineers with inspections, monitor material and installation accuracy, supervise structural revisions and project documentation, and maintain client communication to address concerns.
Business Development Officer
Easy and Possible Organisation
Aug 2025 - Oct 2025 (2 months)
Identified and pursued new business opportunities and built client and partner relationships to promote products and increase sales over a three-month engagement.
Customer Care Agent
CCI Rwanda
Apr 2025 - Jul 2025 (3 months)
Handled bilingual calls and chats to resolve client inquiries and complaints, provided product/service information, and delivered timely professional support.
Handled bilingual client inquiries and complaints for Canada-based customers, provided product/service information, and resolved issues promptly and professionally.
Intern Engineer
NPD Ltd
Jun 2022 - Aug 2022 (2 months)
Supported engineers and project managers on the Mageragere urban road project with site supervision, surveying, measurements, and daily reporting during a summer internship.
Education
Degrees, certifications, and relevant coursework
Josue Albert hasn't added their education
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