Open to opportunities

Joseph Thuku

@josephthuku

Message

Determined IT professional with strong skills in data analysis.

Kenya

Message

What I'm looking for

I am looking for a role that allows me to leverage my IT skills and grow in a collaborative environment.

My name is Joseph Thuku Karanja, and I am a determined and self-motivated IT professional with a diploma in Information Technology from Gretsa University. I possess a strong foundation in various programming languages, including C and C++, and have developed a profound knowledge of computer programs such as Sublime Text and MySQL. My experience spans various roles, including Data Analyst and IT Support, where I have honed my skills in data extraction, analysis, and visualization.

Throughout my career, I have worked with reputable organizations such as SecureLine Technologies Limited and Farmworks Africa. My responsibilities have included routine maintenance of servers and computers, data entry, and providing technical support. I am particularly proud of my role as a Data Analyst, where I successfully extracted unstructured data, identified trends, and visualized data to support decision-making processes. I am passionate about leveraging technology to solve problems and improve efficiency in the workplace.

Currently, I serve as a Pre-sales Engineer at SecureLine Technologies, where I assist clients in selecting the right cybersecurity products to meet their needs. I enjoy building relationships with clients and providing technical support during the sales process. My goal is to continue growing in the IT field while contributing to innovative projects that make a difference.

Experience

Work history, roles, and key accomplishments

Pre-sales Engineer

SecureLine Technologies Limited

Aug 2024 - Present (9 months)

Developed proposals to assist clients in selecting appropriate cybersecurity products tailored to their needs. Built and maintained strong client relationships, providing technical support throughout the sales process. Conducted product demonstrations and workshops, specifically showcasing Checkpoint products to potential clients.

Proposal Development Client Relationship Management Technical Sales Cybersecurity Product Demonstrations Technical Support Sales Processes Customer Engagement

Data Analyst & IT Support

Farmworks Africa

Jul 2023 - Present (1 year 10 months)

Extracted and prepared unstructured data from the company's database, identifying trends and patterns through analysis and visualization. Provided IT support by configuring new employees/clients on communication and application platforms like Lark and Appsheet. Resolved computer-related issues, managed antivirus updates, and maintained the company's database.

Data Extraction Data Cleaning Data Analysis Data Visualization Trend Analysis IT Support Lark Appsheets Database Management

Data Entry Clerk & IT Support

SecureLine Technologies Limited

Jan 2023 - Present (2 years 4 months)

Managed database systems by accurately inputting new information, regularly updating records, and performing data retrieval and backups. Provided comprehensive IT support, including monitoring systems, resolving computer problems, installing software updates, and configuring applications. Conducted IT training for employees and recommended suitable hardware and software solutions.

Data Entry Database Management IT Support System Administration Installation Troubleshooting Symantec Endpoint Technical Support

Technician

Skyfall Enterprise

Jan 2022 - Present (3 years 4 months)

Performed routine maintenance on servers and computers, ensuring optimal system performance. Engaged with customers to address their technical inquiries and provide support.

Customer Support Troubleshooting

Education

Degrees, certifications, and relevant coursework

Gretsa University

Diploma, Information Technology

Completed a Diploma in Information Technology, gaining foundational knowledge in IT concepts and applications. Studied various aspects of information systems and technology.

Rungiri High School

Kenya Certificate of Secondary Education (KCSE), General Studies

Grade: C-(Minus)

Achieved the Kenya Certificate of Secondary Education (KCSE), demonstrating proficiency across various subjects. Developed a strong academic foundation during secondary education.

Uthiru Genesis

Kenya Certificate of Primary Education (KCPE), General Studies

Grade: 371

Obtained the Kenya Certificate of Primary Education (KCPE), establishing fundamental literacy and numeracy skills. Completed primary education, building a broad base of knowledge.