Open to opportunities

Joseph Machele

@josephmachele

Message

Multilingual billing analyst who ensures accurate invoices, efficient collections, and responsive customer service.

Mexico

Message

What I'm looking for

I’m looking for a billing/collections role where I can ensure invoice accuracy, reconcile accounts, manage follow-ups, and support smooth logistics while delivering responsive customer service in a multicultural environment.

I’m a multilingual Billing Analyst and collections-focused professional with experience across billing operations, accounts receivable, invoice processing, and customer service. I prioritize billing accuracy and compliance while keeping accounts organized and follow-ups consistent.

In my previous roles, I processed and reviewed invoices to ensure accuracy and compliance, reconciled account discrepancies, and coordinated with clients and internal teams on invoicing and payments. I also supported collections activities and account follow-up processes, turning issues into clear next steps and reliable records.

I bring strong logistics and operational discipline from coordinating shipping, relocation services, inventory control, warehouse operations, and asset tracking for diplomatic personnel. I’ve also strengthened my case-management capability through Immigration Law 101 training, and I’m highly skilled with Salesforce, Litify, QuickBooks, Oracle, and Microsoft Excel.

Experience

Work history, roles, and key accomplishments

Billing Analyst & Collections

Von Wobeser Y Sierra S.C.

Jan 2017 - Jan 2018 (1 year)

Processed and reviewed invoices to ensure billing accuracy and compliance, reconciling account discrepancies and maintaining financial records. Coordinated invoicing and payment follow-ups with clients and internal departments to support collections activities.

Invoice Processing Accounts Receivable Account Reconciliation Client Communication Administrative Support

Supply Clerk / Logistics Coordinator

U.S. Embassy

Jan 2008 - Jan 2017 (9 years)

Coordinated logistics, relocation services, and shipping for diplomatic personnel, managing contractor performance and vendor relationships. Oversaw inventory control, warehouse operations, and asset tracking to support official events, diplomatic visits, and VIP delegations, while preparing operational reports and ensuring compliance.

Logistics Coordination Vendor Management Inventory Control Operational Reporting Compliance Management

Semi-Senior Consultant

Russell Bedford International

Jan 2005 - Jan 2007 (2 years)

Conducted fixed-asset inventories and reconciliations, preparing operational and financial reports using Oracle systems. Assisted clients with inventory control and asset management projects.

Asset Inventory Reconciliations Oracle Reporting Financial Reporting Operational Reporting Inventory Control Asset Management client support

Development Instructor

Humana People To People

Jan 2001 - Jan 2003 (2 years)

Supported vocational education, community development, youth mentoring, and social support programs. Taught English, Science, and Mathematics at Berta Von Glümer and Colegio Centro Cultural Anáhuac.

Vocational Education Community Development Youth Mentoring Lesson planning English Teaching Science Teaching Program Support

Education

Degrees, certifications, and relevant coursework

Moshi University College of Cooperative and Business Studies

Certificate in Cooperative Development, Cooperative Development (Business Administration)

Completed a Certificate in Cooperative Development (Business Administration) at Moshi University College of Cooperative and Business Studies in Moshi, Tanzania.