jorrie franklin
@jorriefranklin
Resourceful professional with over 10 years in customer service.
What I'm looking for
With over a decade of diverse experience, I am a resourceful and adaptable professional specializing in customer service, retail, administrative support, and childcare. My journey has equipped me with the skills to manage high-volume tasks and lead teams effectively, ensuring efficient operations in both corporate and household settings. I thrive in fast-paced environments, where my problem-solving abilities and strong communication skills shine.
Currently, I work as a Personal Assistant and House Manager, where I provide high-level personal assistance and manage household operations for a dual-career family. My role involves coordinating schedules, supervising staff, and maintaining smooth daily routines. I also have experience as a Nanny, where I support children's academic development and manage household responsibilities. My previous positions have honed my leadership skills and ability to deliver excellent service, making me a valuable asset in any team.
Experience
Work history, roles, and key accomplishments
Nanny/Babysitter
Trusting Connections Nanny Agency
May 2024 - Present (1 year 2 months)
Provided personalized care and supervision for children of various ages, supporting academic development through tutoring and interactive learning activities. Managed household responsibilities including meal preparation, laundry, and errands.
Personal Assistant / House Manager
Self-Employed
Nov 2024 - Present (8 months)
Provided high-level personal assistance and managed household operations for a dual-career family. Coordinated family calendar, travel, transportation, and daily logistics, ensuring smooth daily routines with discretion and reliability. Supervised household staff, managed errands, and maintained vendor and school communications.
Head Cashier / Supervisor
The Home Depot
Apr 2023 - May 2024 (1 year 1 month)
Supervised front-end operations and delegated tasks to associates, resolving customer concerns efficiently while maintaining high satisfaction levels. Assisted with scheduling, time management, and team coordination.
Hostess
Arizona Wilderness Brewing Co.
Apr 2021 - Jun 2022 (1 year 2 months)
Managed guest seating and maintained an organized reservation system, ensuring optimal table usage during peak hours. Delivered friendly, attentive service to all guests.
Preschool Teacher
Premier Learning Academy
May 2022 - Apr 2023 (11 months)
Created a safe, nurturing, and fun environment for preschool-aged children, assisting with daily activities and supporting classroom management. Promoted social and academic development.
Early Childhood Educator / Nanny
Various Childcare Centers & Private Families
Jan 2019 - Dec 2022 (3 years 11 months)
Delivered individualized care and learning for children from infants to preschoolers, supporting emotional and developmental growth through structured activities. Communicated effectively with parents and staff to meet children's needs.
Sales Associate / Cashier
Various Locations
Jan 2017 - Dec 2021 (4 years 11 months)
Provided customer support and processed transactions, maintaining store presentation and supporting merchandising efforts. Contributed to a positive and welcoming shopping environment.
Education
Degrees, certifications, and relevant coursework
jorrie hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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