Jorge Martinez

At Schneider Electric, I monitor interval-data collection workflows and investigate missing, delayed, incomplete, or inconsistent records that can affect reporting and customer deliverables.

I trace issues across data sources, vendor submissions, account configurations, process steps, and system outputs to identify likely root causes. I coordinate with utility providers, vendors, analysts, and customer-facing teams to resolve blockers and restore accurate data flow.

I own cases from detection through resolution, documenting findings, communicating progress, and checking that corrective actions worked. I also create and maintain standard operating procedures, troubleshooting notes, and knowledge resources.

I use Excel, Microsoft 365, and AI tools to organize investigations, review data, and prepare clear updates while verifying proposed outputs. I’m building hands-on SQL skills and seeking to bring a customer-first, analytical mindset to Improvado as a Junior Analyst.