Joice Johnson
@joicejohnson
Experienced Scrum Master and Project Manager driving Agile transformations.
IndiaWhat I'm looking for
I am an Agile-focused Scrum Master and Project Manager with over 10 years of cross-functional experience in ERP implementations, DevOps, cloud technologies, digital marketing, and product ownership. I have led teams, managed stakeholder relationships, and delivered projects using Scrum and Kanban while working closely with developers, QA, and DevOps to ensure timely, quality releases.
My background includes presales and consulting for ERP and RCM solutions, product ownership for Odoo-based systems, and hands-on tooling experience with Jira, Confluence, Docker, Azure, Jenkins, and SQL. I coach teams in Agile best practices, manage offshore teams, and combine technical knowledge with stakeholder management to drive successful implementations and measurable business outcomes.
Experience
Work history, roles, and key accomplishments
Project Manager
Nazareth Business Solutions
Sep 2023 - Present (2 years 1 month)
Led presales, consulting, IT and project management for ERP implementations in financial and accounting sectors, delivering customized RCM and ERP solutions and ensuring on-time deployment and client satisfaction.
Product Owner
Loyal IT Solutions
Feb 2023 - Jul 2023 (5 months)
Owned product delivery for Odoo ERP engagements, coordinated cross-functional teams (Dev, QA, DevOps) to meet sprint goals, and conducted feasibility and business-process analysis using SWOT and GAP techniques.
Scrum Master
Pappyjoe Software
Sep 2020 - Aug 2022 (1 year 11 months)
Facilitated Scrum ceremonies, removed impediments, tracked KPIs (velocity, burndown), and coached teams to deliver Clinic Management Software while coordinating QA, DevOps, and migration activities.
Key Accounts Manager
Alan Technologies Pvt Ltd
Dec 2019 - Dec 2020 (1 year)
Managed key clients, generated leads, coordinated technical installations and after-sales support, and used Odoo CRM to track sales cycles and achieve sales targets.
Sales Head
Expomark Exhibitions Organizers
Jan 2019 - May 2019 (4 months)
Led sales and event management for expos, set revenue targets, coordinated marketing and digital campaigns, and managed a field and telecalling team to drive registrations and exhibitor sales.
Application Software Engineer
Microgenesis Techsoft Pvt Ltd
Jul 2015 - Feb 2018 (2 years 7 months)
Introduced Scrum practices, configured Jira/Confluence, automated builds with Maven and Jenkins, containerized applications with Docker, and collaborated with QA to improve delivery for enterprise clients.
Executive Analyst
Genisys Information System Ltd
Dec 2012 - Jun 2015 (2 years 6 months)
Supported sales to enterprise clients (IBM, Dell, SAP, Oracle), coached teams, closed deals for IT infrastructure and cloud solutions, and managed client relationships and team performance.
Business Development Executive
National Marketing Service
May 2010 - Jul 2011 (1 year 2 months)
Prospected hospitals and procurement stakeholders to generate appointments and orders for surgical consumables, maintaining client relationships and supporting field sales.
Education
Degrees, certifications, and relevant coursework
Western Perth
Postgraduate Diploma in Business Management, International Marketing
2010 - 2010
Postgraduate diploma in Business Management with focus on International Marketing completed in Western Perth, Australia in 2010.
MUMahatma Gandhi University
Bachelor of Technology, Computer Science and Engineering
2004 - 2008
Bachelor of Technology in Computer Science and Engineering from Mahatma Gandhi University, completed in 2008.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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