John Paul Abesado
@johnpaulabesado
CRM system manager at Ausnew Support Services building lead workflows, email sequences, and KPI reporting.
PhilippinesWhat I'm looking for
At Ausnew Support Services, I manage and continuously improve the CRM to strengthen lead handling, client engagement, and operational efficiency.
I build workflows and email sequences for lead nurturing, onboarding, follow-up, and information collection. I also oversee lead and booked-call tracking, weekly KPI reporting, and data checks.
As CRM & Automation Specialist at Funnel, Web & Design on Upwork, I provided freelance support across CRM, workflow automation, funnels, web development, graphic design, branding, and digital marketing.
My other work includes creating book-cover designs at Ink Shared Solutions Inc. and updating WordPress websites and front-end elements at Yellow Letter HQ. I’m interested in practical AI-assisted solutions that improve day-to-day operations.
Experience
Work history, roles, and key accomplishments
CRM System Manager
Ausnew Support Services
Jun 2024 - Present (2 years 4 months)
Manage and continuously improve the CRM to strengthen lead handling, client engagement, and operational efficiency. Coordinate a remote team, build workflows and email sequences, and oversee lead tracking and KPI reporting.
CRM & Automation Specialist
Funnel, Web & Design
Jun 2015 - May 2026 (10 years 11 months)
Provided freelance support across CRM and workflow automation, funnels, web development, graphic design, branding, and digital marketing.
Creative Designer
Ink Shared Solutions Inc.
Apr 2022 - Jun 2023 (1 year 2 months)
Created book-cover designs for authors, applying creative direction and graphic design skills to client projects.
Graphic Designer / Virtual Assistant
Yellow Letter HQ
Jan 2019 - Oct 2021 (2 years 9 months)
Updated WordPress websites and front-end elements; processed customer orders and created branded postcards and personalized letters.
Freelance Graphic Designer
Expertise.com
Dec 2015 - Aug 2018 (2 years 8 months)
Edited and resized company logos for digital use.
Education
Degrees, certifications, and relevant coursework
John Paul hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
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