John Mark Carter
@johnmarkcarter
UX/UI designer translating user needs into measurable, accessible digital experiences.
ZimbabweWhat I'm looking for
I translate user needs and business goals into measurable digital experiences. In my current role as a UX & UI Designer at Wellstar Health System, I led design system creation across multiple health system domains, enabling consistent experiences across 6,700+ pages and improving team iteration speed by roughly 30–50%.
I also standardized patterns to reduce implementation time and cut handoff delays by approximately 20–40%, while championing accessibility and responsive standards in Agile/SAFe teams. I ensured WCAG 2.1 compliance and improved usability for 100K+ monthly users; earlier, as a UX & UI Intern, I built a component/assets design library and used FullStory data to analyze top URLs with SEO support analysts.
Experience
Work history, roles, and key accomplishments
UX & UI Designer
Wellstar Health System
Sep 2023 - Present (2 years 9 months)
Led design system creation across multiple Wellstar health system domains, improving team iteration speed by ~30–50% and reducing handoff delays by ~20–40% through standardized patterns. Championed accessibility and responsive standards in Agile/SAFe teams, ensuring WCAG 2.1 compliance and improving usability for 100K+ monthly users across 6,700+ pages.
UX & UI Intern
Wellstar Health System
Aug 2023 - Sep 2024 (1 year 1 month)
Created a global design library of components and assets for health system domains and subdomains. Analyzed top 10 URLs using FullStory data with SEO support analysts.
Web Support Specialist
Infomedia
Aug 2021 - Oct 2022 (1 year 2 months)
Investigated website/CMS issues and educated clients using visual best-practice presentations. Managed cross-department communications across development, sales, PM, and design teams.
Education
Degrees, certifications, and relevant coursework
Kent State University
Master of Science (MS), User Experience Design
2022 - 2023
Earned a Master of Science (MS) in User Experience Design at Kent State University from 2022 to 2023.
The University of Alabama at Birmingham (UAB)
Bachelor of Arts (BA), International Studies
2015 - 2019
Earned a Bachelor of Arts (BA) in International Studies with a Business MGT minor from UAB from 2015 to 2019.
Availability
Location
ZimbabweAuthorized to work in
Website
johnmarkcarter.comJob categories
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