John Christian Forfieda
@johnchristianforfied
Detail-focused Data Analyst with a passion for Big Data.
PhilippinesWhat I'm looking for
I am a dedicated Data Analyst with extensive experience in data warehousing, process validation, and business needs analysis. My journey began at the Technological University of the Philippines, where I earned my Bachelor of Science in Electrical Engineering. Over the years, I have honed my skills in understanding customer requirements and translating them into actionable project plans, which has proven invaluable in my roles.
At Accenture, I excelled as a Data Analyst and Health Claim Processor, where I produced monthly reports using advanced Excel functions and created dashboards to present metrics to stakeholders. My ability to deliver actionable insights from complex datasets and conduct root cause analysis has significantly contributed to the success of my projects. I am also experienced in client account management, where I built long-term relationships and crafted tailored solutions to meet client needs.
Experience
Work history, roles, and key accomplishments
Client Account Management Support – CAMS Manila
Accenture
Jan 2024 - Present (1 year 6 months)
Built and maintained long-term client relationships, serving as the primary contact for client inquiries and concerns. Managed client accounts, budgets, and service delivery, while also identifying upselling and cross-selling opportunities.
Data Analyst / Health Claim Processor / Social Media Specialist
Accenture
Apr 2015 - Present (10 years 3 months)
Produced monthly reports using advanced Excel functions and created Excel dashboards to extract and present metrics to stakeholders. Delivered actionable insights from complex datasets and applied statistical methods to generate business reports.
Education
Degrees, certifications, and relevant coursework
TPTechnological University of the Philippines
Bachelor of Science, Electrical Engineering
Completed a Bachelor of Science in Electrical Engineering. Gained foundational knowledge in electrical systems and engineering principles.
St. Joseph High School
High School Diploma, General Studies
Completed high school education, developing fundamental academic skills. Participated in various school activities.
Barrio Obrero Elementary School
Elementary School Certificate, General Studies
Completed elementary education, building foundational literacy and numeracy skills. Engaged in early academic learning.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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