Johan Van Der Linde

Developed Power BI dashboards and SQL reporting solutions to improve operational visibility and executive decision-making across the group. Designed and developed BI-driven Propensity-to-Pay scripts and reporting models using PSQL and SQL, incorporating multiple behavioural, exposure, payment history, and probability metrics to improve collections prioritisation, forecasting, and strategic decisio

Designed and implemented BI‑driven prioritization models (Propensity‑to‑Pay, Contact Priority) that improved collections forecasting and customer engagement strategies.
Built Power BI dashboards and SQL reporting pipelines to track campaign performance, customer response rates, and ROI.
Automated reporting workflows with VBA, reducing manual effort and improving speed of insights.
Conducted proces

Provided consulting services in business analysis, reporting automation, process optimization and systems improvement.

Led operational improvement initiatives across multiple companies. Enhanced compliance performance by 15% and reduced operational delays by 20%, streamlining group operations. Delivered executive reporting supporting strategic planning.

As an Operations and Business Support Specialist at First Quantum Group, I drive value optimization processes within the department, focusing on business intelligence, process improvement, and budget management.

My key responsibilities include:Business Intelligence and Reporting: Scheduling and facilitating periodic business reviews, developing performance metrics, and creating reporting process

Business Analysis, Sql development, Data analysis, team leader, SDLC, Project Management, Customer management

Sep 2026

Sep 2026

Became a MCSE, MCP+I, Exchange Server

Sep 2026

Sep 2026

Sep 2026