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Johanna GarzaJG
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Johanna Garza

@johannagarza

AI training operations Project Lead at Volga Partners for Microsoft Bing, increasing team throughput by 25% on LLM Search Relevance initiatives.

United States
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At Volga Partners LLC for Microsoft Bing, I lead a team of 40 senior LLM data annotators across 11 languages on Bing LLM Search Relevance training initiatives. I developed strategic plans and standardized documentation that increased team throughput by 25%.

I also manage the liaison between stakeholders and Product Owners, and track operational KPIs, presenting insights to vendor partners and leadership.

Previously, I led a 50-member team and helped migrate more than 12 crowdsourcing projects to LLM-based workflows, cutting manual review time by 30%. I also tracked a six-figure quarterly budget and collaborated with engineering teams to resolve Azure DevOps bug reports.

Earlier at Volga Partners LLC for Microsoft Bing, I managed data annotators across French and English markets, conducted quality assurance, and built Excel dashboards for throughput, quality, and budget performance. I also contributed to the launch of the Bing Image Feed through algorithm training and evaluation support.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Le Havre Normandy logoUN

University of Le Havre Normandy

Bachelor's Degree, English Language, Literature and Civilizations

2017 - 2020

Pursued a Bachelor's Degree in English Language, Literature and Civilizations.

Tech stack

Software and tools used professionally

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