Joe Gem Reyes
@joegemreyes
Cloud technical engineer and data scientist driving analytics-led solutions.
What I'm looking for
I am a Cloud Technical Engineer and Data Scientist with hands-on experience building cloud architectures and delivering analytics solutions that improve operational outcomes. I combine technical consulting with data science to solve client problems and optimize workflows.
In my current role at Westcoast Cloud Ltd. I apply advanced analytics to large datasets, create tailored Tableau and Power BI dashboards, and develop ETL and data storage solutions that preserve integrity and availability. I have a track record of troubleshooting complex issues and delivering software enhancements that improve user satisfaction.
Previously, I worked in collections and as a subject matter expert at RingCentral and Google, where I developed reporting, trained staff, and improved client communication processes. I consistently translate technical analysis into actionable insights and measurable KPI improvements.
I hold an M.S. in Data Science (Graduated With Distinction) and maintain certifications and coursework in cloud development, AI, NLP, predictive modelling and big data technologies. I focus on building scalable data solutions and effective client relationships to drive successful project outcomes.
Experience
Work history, roles, and key accomplishments
Cloud Technical Engineer
Westcoast Cloud Ltd.
Oct 2022 - Present (3 years 2 months)
Designed and implemented cloud-native analytics solutions and ETL pipelines, creating Tableau and Power BI dashboards that informed strategic decisions and improved operational efficiency for clients.
Collections Analyst
Stellantis Financial Services
Mar 2022 - Oct 2022 (7 months)
Managed overdue accounts, negotiated payment plans and processed payments while using advanced Excel to analyse account data and produce reports that optimised cash flow and measured KPI improvements.
Subject Matter Expert
RingCentral
Sep 2018 - Sep 2021 (3 years)
Monitored team performance, delivered coaching and training, and built Tableau/Power BI dashboards to simplify data interpretation and drive productivity improvements.
Subject Matter Expert
Mar 2017 - Sep 2018 (1 year 6 months)
Analysed complex datasets to identify patterns, coached peers, and resolved client queries while improving communication strategies and quality standards.
Education
Degrees, certifications, and relevant coursework
University of South Wales
Master of Science, Data Science
2021 - 2023
Grade: Distinction
Completed Master of Science in Data Science with Distinction focusing on data science methodologies and practical applications from Oct 2021 to Jan 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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