Open to opportunities

Joan User

@joanuser1

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Impact-driven professional with expertise in program management and community development.

Kenya

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What I'm looking for

I am looking for a role that fosters community impact and offers growth opportunities.

I am an impact-driven professional with a strong background in program management, grant writing, and community development. My journey has been marked by a commitment to enhancing stakeholder engagement and driving social impact initiatives. I have successfully increased funding success rates and optimized outreach strategies through a data-driven approach.

In my current role as a Programs & Development Lead at Friends of Fizi Kabiria, I have enhanced stakeholder interactions for the Child Sponsorship Project, resulting in a 30% boost in fundraising through strategic social media engagement. My previous experiences, including my internship at Bright Minds Africa, have equipped me with the skills to manage data entry and research effectively, optimizing grant application processes and ensuring alignment with donor requirements.

With a Bachelor's degree in Development Studies and certifications in Project Management and Grant Writing, I am dedicated to leveraging my skills to create meaningful change. I am passionate about community-driven initiatives and have actively participated in environmental and sustainability projects, as well as youth mental health advocacy programs.

Experience

Work history, roles, and key accomplishments

Current

Programs & Development Lead

Current

Friends of Fizi Kabiria(CBO)

Aug 2024 - Present (9 months)

Enhanced stakeholder interactions for the Child Sponsorship Project, ensuring seamless communication between sponsors and guardians. Boosted fundraising by 30% through strategic social media engagement, expanding donor reach and support.

Stakeholder Engagement Fundraising Data Collection Reporting

Current

Grant Writing & Fundraising Associate

Current

Bright Minds Africa

Jan 2023 - Present (2 years 4 months)

Managed data entry and research, maintaining an up-to-date and dynamic catalog of grants. Optimized application processes, boosting grant success rates by 15%.

Data Entry Research Optimization Funding Recommendations

Travel Consultant & Project Manager

Mashi Travel Team

Oct 2023 - Present (1 year 7 months)

Expanded client base by 20% in 6 months, achieving a 95% retention rate through personalized services. Led social media growth (Instagram, TikTok), increasing engagement by 40% through targeted campaigns.

Customer Retention Social Media Marketing Digital Marketing CSR Integration

Sales & Business Development Representative

Signifide Group International

Jan 2023 - Present (2 years 4 months)

Conducted 60+ cold calls weekly, exceeding the 100% target. Achieved a 90% success rate in setting up qualified meetings, converting 4+ prospects weekly.

Cold Calling Lead Generation

Junior Project Assistant

NKG East Africa|TFMK

Feb 2022 - Present (3 years 3 months)

Managed data entry for coffee farmer records, enhancing accuracy by 20%. Compiled customer reports and strengthened stakeholder communication.

Data Entry

Education

Degrees, certifications, and relevant coursework

Jomo Kenyatta University of Agriculture and Technology (JKUAT)

Bachelor's in Development Studies, Development Studies

Grade: second class upper division honors

Completed a Bachelor's degree focusing on Development Studies, gaining expertise in program management, community development, and social impact initiatives. Graduated with second class upper division honors.