Open to opportunities

Joan Osumenya

@joanosumenya

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Entry-level data analyst skilled in R, Excel, and data visualization.

Nigeria

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What I'm looking for

I seek an entry-level analytics role where I can apply R and Excel to generate insights, contribute to data-driven decisions, and grow in a collaborative, learning-focused environment.

I am a motivated entry-level Data Analyst with a BSc in Biochemistry from the University of Port-Harcourt and formal training from the National Institute of Information Technology. I specialize in cleaning and interpreting datasets using R, Excel, and data visualization tools to uncover trends and actionable insights.

In previous roles I improved office efficiency by 20% through optimized scheduling and reduced scheduling conflicts by 30% while maintaining 100% compliance in records management. My background includes experience in administration, customer support, and teaching, which strengthens my communication, problem-solving, and collaboration abilities.

I am committed to supporting data-driven decision-making and fostering business growth, and I bring disciplined record-keeping and analytical rigor to every project I undertake.

Experience

Work history, roles, and key accomplishments

Administrator

Xmetto Contractors Ltd

Feb 2025 - Aug 2025 (6 months)

Oversaw office administration and operations, streamlining workflows to improve efficiency by 20% and maintained records to ensure 100% compliance with company policies.

Office Administration Records Management Scheduling Process Improvement Microsoft Office Gmail Communication Compliance

Primary School Teacher

Joyful Lilies International Schools

Jan 2021 - Jun 2023 (2 years 5 months)

Provided classroom instruction and assessed student performance, analyzing results to identify learning trends and improve outcomes while maintaining accurate progress records.

Lesson planning Assessments Record keeping Classroom Management Communication Data Analysis

Customer Support Specialist

Luz AgriGroup Ltd

Jan 2020 - Dec 2022 (2 years 11 months)

Handled customer inquiries via phone, email, and chat delivering timely resolutions and identified recurring pain points to inform product and management improvements.

Customer Support Email Support Phone Support Communication CRM

Education

Degrees, certifications, and relevant coursework

University of Port-Harcourt

Bachelor of Science, Biochemistry

2018 - 2024

Completed a Bachelor of Science in Biochemistry with training in data analysis tools and visualization, applying statistical and computational methods to interpret datasets.