Looking for a job

J'na Sanchez

@jnasanchez

Credit risk strategy and compliance leader at Citigroup who helped close FRB Consent Order gaps and cut lending processing time by 50%.

United States

Message

At Citigroup, I served as document owner for FRB Consent Order (Theme 2) gap closure, building and maintaining the evidence record that supported regulator validation and carried remediation through two milestones to sustainable closure.

At JPMorgan Chase & Co., I co-led delivery of the Single Lending Desktop platform for small business lending. I helped redesign the origination workflow, cutting application processing time by 50%, and embedded credit card regulatory requirements at the design stage.

Earlier at JPMorgan Chase & Co., I led a team of 15 small business credit lenders and streamlined processes and reporting to cut more than 20 hours of manual work per week. Across compliance risk and credit work, I’ve translated regulatory requirements and risk data into controls, remediation, and decision-ready reporting.

Experience

Work history, roles, and key accomplishments

Vice President, Compliance Risk Management Officer

Citigroup

Apr 2023 - Aug 2026 (3 years 4 months)

Served as document owner for FRB Consent Order gap closure, executing In-Business Controls across the controls lifecycle, and preparing remediation documentation for regulatory and internal audit scrutiny.

FDA Consent Decree Business Controls Manager'S Control Assessment (MCA)Root Cause Analysis Regulatory Management Regulatory Remediation Internal Audit Executive Reporting

Officer, Compliance Management, CCOR

JPMorgan Chase & Co.

Jul 2019 - Oct 2021 (2 years 3 months)

Executed second-line risk assessments and challenge processes for Consumer & Community Banking, supported regulatory change management, and produced monthly metrics for executive reporting.

ISRI Risk Appetite Framework Regulatory Change Management Compliance Frameworks Executive Reporting Metrics Analysis

Product Owner, Single Lending Desktop

JPMorgan Chase & Co.

Mar 2018 - Jul 2019 (1 year 4 months)

Co-led Agile delivery of the Single Lending Desktop platform, cutting application processing time by 50% and embedding regulatory requirements into system design.

Agile Product Backlog User Stories Regulatory Requirements Workflow Redesign Sprint Planning Training

Operations Manager, New Account Lending

JPMorgan Chase & Co.

Jun 2016 - Mar 2018 (1 year 9 months)

Led a team of 15 small business credit lenders processing 400+ loan applications per month, cut manual work by 20+ hours weekly, and closed control gaps through MIS analysis.

Team Leadership Lending Policies Compliance MIS Analysis Process Improvement SLA Management

KYC Associate / Analysis & Reporting Specialist

JPMorgan Chase & Co.

Oct 2013 - Jun 2016 (2 years 8 months)

Directed KYC data extraction and validation, maintained 98% accuracy, performed enhanced due diligence, and escalated high-risk findings to senior management.

KYC Due Diligence Data Validation PEP Screening OFAC AML Reporting

Escalations & Senior Credit Analyst, Lending

JPMorgan Chase & Co.

Mar 2012 - Oct 2013 (1 year 7 months)

Made judgmental credit decisions on escalated applications for ultra-high-net-worth clients and built weekly/monthly reporting on escalated issues for senior management.

Credit Analysis Credit Judgment Quality Assurance Reporting Escalation Management