At Tujia Network Co., Ltd., I owned homestay supply-chain B2B products focused on host efficiency, listing quality, supply optimization, and platform campaigns. I led AI integration across core projects to reduce costs and improve efficiency.
For the House Quality Grading Project, I built a host self-declaration and platform-review mechanism with transparent three-tier selection rules. A GPT-based review system pre-assessed host materials using historical review data and listing features, improving review efficiency by 20% and reducing host negative feedback by 10%.
On the Check-in Guide Redesign Project, I restructured the guide and added smart-lock support, dynamic reminders, and AI-recommended scripts. A Qwen 3.7-Max-powered generator filled templates from room features and common guest questions; self-service check-in reached 80%.
At Beijing Zhangshang Xianji Technology Co., Ltd. (Huice), I built CRM capabilities for pre-contract management and a sales knowledge base. The pre-contract module replaced offline manual processes, while the knowledge base doubled user UV and achieved weekly penetration above 90%.
