J G

Owned and operated a 3D printing business, managing end-to-end operations including production, marketing, finance, and event sales. Developed custom software to track market applications, finances, and profits.

Welcomed students, managed appointment check-ins, and answered phone inquiries. Developed a custom lending library check-in/check-out system and redesigned the daily communication log to improve shift handovers.

Managed daily package pickups and executed delivery routes using a company-provided van. Recognized for outstanding performance, earning Employee of the Week for two consecutive weeks.

Processed customer transactions and provided responsive customer service. Promoted to Deli Assistant, overseeing stocking, organization, and pricing of pre-packaged deli products.

Processed multi-method payments and managed collections and accounts receivable. Developed a custom FileMaker program to automate credit card authorization, reducing processing time by approximately 10 minutes per authorization.

Developed a custom FileMaker database to automate tracking of on-air prizes and winner information. Coordinated volunteer staffing and event logistics for major station events, including Fish Fest.

Diagnosed and troubleshooted hardware and software issues for iOS devices. Formulated and executed customized resolution plans and educated customers on findings.

Transported patients to appointments and assisted with loading/unloading. Designed and built a Microsoft Access scheduling tool that reduced nightly scheduling preparation from ~4 hours to ~30 minutes.

Streamlined prep line operations and conducted quality control inspections on produce. Managed cooler inventory using FIFO rotation principles.

Delivered pizza orders and ensured customer satisfaction. Assisted with pizza preparation, baking, and boxing during downtime.

Greeted visitors, managed appointments, and handled multi-line phone calls. Prepared weekly Sunday service bulletins using Microsoft Publisher.

Managed group ticket sales for Christian concerts and events, generating leads through cold calling. Processed orders end-to-end and provided on-site customer service on event days.

Maintained 100% balanced cash till and processed deposits, withdrawals, and safe deposit box access. Ensured strict adherence to banking laws and regulations.

Pursuing a Bachelor's degree in Information Systems with a focus on systems, business logic, and database workflows.

Earned an Associate's Degree in Computer Information Systems with coursework in computer systems and information technology.

Completed foundational coursework in information systems.