Jessi Castillo
@jessicastillo
I’m a results-driven Travel Agent blending precise travel coordination with strong tax, bookkeeping, and finance expertise.
What I'm looking for
I’m a results-driven Travel Agent focused on facilitating comprehensive domestic and international travel with meticulous attention to accuracy and client satisfaction. I coordinate complex itineraries—from flights to maritime and entertainment plans—while leveraging specialized booking platforms to secure optimal pricing.
My background in tax accounting and bookkeeping strengthens how I run operations: I manage invoicing and payment processing, maintain high-accuracy financial records, and ensure on-time tax compliance. I’ve handled accounts payable/receivable, cash-flow monitoring, and monthly bank reconciliations, while improving efficiency through process reorganization.
Across roles, I consistently optimize performance—such as using route optimization to improve delivery efficiency by 20% and introducing improvements that reduced a payment cycle time by 15%. I bring reliable customer support, conflict resolution, and a strong drive to enhance organizational efficiency.
Experience
Work history, roles, and key accomplishments
Travel Agent
Global Unity Travels
Sep 2025 - Present (8 months)
Facilitate domestic and international travel arrangements and complex maritime/entertainment itineraries with 100% accuracy, including client invoicing and resolution of booking conflicts. Provide personalized travel consultations and coordinate customer support through booking challenges.
Medical Courier
DropOff
Oct 2018 - Present (7 years 7 months)
Deliver medical supplies on time while adhering to regulatory guidelines, improving service standards and reliability. Use route optimization to increase delivery efficiency by 20% for time-critical items.
Comptroller
Digital Clarity
Jan 2021 - Jan 2023 (2 years)
Managed accounts payable and receivable, monitoring cash flow and preparing monthly bank reconciliations with high accuracy. Ensured timely tax return filings and reorganized finance and accounting operations to improve efficiency and reduce excess spending.
Bookkeeper
Bookkeeping & Tax Professionals
Aug 2019 - Dec 2019 (4 months)
Handled accounts payable and receivable with accurate invoicing and payment processing to support cash flow management. Implemented process improvements that reduced payment cycle time by 15%.
Education
Degrees, certifications, and relevant coursework
Ottawa University
Bachelor of Arts, Accounting
2004 - 2008
Earned a Bachelor of Arts in Accounting at Ottawa University from 2004 to 2008.
Ottawa University
Bachelor's Degree in Business Administration and Management, Business Administration and Management
2004 - 2008
Earned a Bachelor's Degree in Business Administration and Management at Ottawa University from 2004 to 2008.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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