Jessica Meade
@jessicameade
Legal transcriptionist focused on accuracy, HIPAA compliance, and responsive customer service.
What I'm looking for
I work as a freelance legal transcriptionist, transcribing legal documents while handling phones and emails. I’m known for attention to detail and staying organized so work moves accurately and on time.
Before transcription, I built a strong customer-facing foundation through roles in customer service and front desk work. At Nordstrom and Wisp Salon and Spa, I supported customers by taking payments, scheduling appointments, and managing inquiries with professionalism.
I’ve also completed online training in legal transcription, including coursework from Learn to Transcribe and BlueLedge. My approach blends careful administrative work, reliable computer operation, and clear phone communication to deliver dependable support.
Experience
Work history, roles, and key accomplishments
Legal Transcriptionist
Freelance
Aug 2023 - Present (2 years 10 months)
Transcribed legal documents with strong attention to detail and maintained an organized, HIPAA-informed workflow. Handled phone and email communications to support client requests.
Customer Service Associate
Nordstrom
Jan 2018 - Jan 2022 (4 years)
Processed returns, supported web order tasks, and took customer payments while providing courteous customer service.
Front Desk Receptionist
Wisp Salon and Spa
Jan 2014 - Jan 2018 (4 years)
Answered phones, scheduled appointments, and processed payments while delivering front-desk customer support.
Education
Degrees, certifications, and relevant coursework
BlueLedge
Online Training, Legal Transcription
2023 - 2024
Completed an online legal transcription training program at BlueLedge from November 2023 to June 2024.
Learn to Transcribe
Online Course, Legal Transcription
2023 - 2023
Completed an online legal transcription course at Learn to Transcribe from January 2023 to June 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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