Jessica Lesho
@jessicalesho
Detail-oriented credentialing specialist with 5+ years in healthcare operations.
United StatesWhat I'm looking for
I am a credentialing and administrative professional with over 5 years of remote experience in healthcare operations, HR support, and provider enrollment. My career has been marked by a proven ability to lead complex workflows and collaborate cross-functionally, driving process improvements while maintaining a strong commitment to confidentiality and accuracy.
In my recent role as a Credentialing Specialist at TeamHealth, I successfully managed malpractice insurance processes and processed credentialing applications with a 98% accuracy rate. I have credentialed providers across multiple facilities and ensured compliance with HIPAA regulations. My experience also includes handling CMS Medicare and Medicaid applications, where I monitored revalidations and renewals for over 50 provider profiles, showcasing my ability to manage multiple tasks efficiently.
Throughout my career, I have demonstrated a proactive approach to problem-solving and have taken the initiative to mentor new team members. I am passionate about improving workflows and ensuring compliance in all aspects of my work, which has consistently led to enhanced team performance and satisfaction.
Experience
Work history, roles, and key accomplishments
Credentialing Specialist
TeamHealth
Jan 2024 - Feb 2025 (1 year 1 month)
Initiated and managed malpractice insurance processes for contracted providers, processing credentialing and facility privilege applications with 98% accuracy. Credentialed providers for emergency medicine, hospitalist, and anesthesiology services across multiple facilities while ensuring HIPAA compliance.
Credentialing Specialist
US Acute Care Solutions
Jan 2022 - Nov 2023 (1 year 10 months)
Handled CMS Medicare, Medicaid, and third-party payer applications, managing credentialing for emergency and inpatient care providers in over 20 states. Monitored revalidations and renewals across 50+ provider profiles and liaised with state and federal agencies.
Application Specialist
Apex / HUD Contract
May 2020 - Jan 2022 (1 year 8 months)
Verified eligibility documentation for federal housing programs using multiple secure systems, ensuring compliance with federal housing assistance regulations. Identified discrepancies and potential fraud using EXE, CSR, and DocuPhase tools, consistently exceeding daily quota benchmarks.
Accounts Receivable Specialist
TTEC / Bank of America
Sep 2017 - Mar 2020 (2 years 6 months)
Processed inbound payments, resolved billing disputes, and managed sensitive financial transactions. Drafted and submitted invoices while ensuring alignment with internal financial protocols and delivered timely responses to customer inquiries.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Studies
Completed high school coursework and earned a diploma. Developed foundational knowledge and skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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