Jessica Ficker

Supervised clinical staff, ensured compliance and quality assurance, managed patient flow and documentation, and led staff development and recruitment to improve care delivery.

Performed patient rooming, vitals, phlebotomy, lab processing (A1C, PT/INR, RSV, flu), administered injections and vaccines, and supported front-office tasks including scheduling and prior authorizations.

Conducted skin, blood, and patch testing, compounded antigens, administered immunotherapy injections, and handled allergy clinic documentation, billing, and patient management.

Provided clinical support including vitals, wound care, suture removal, ear irrigation, casts removal, and assisted with procedures and patient scheduling.

Performed x-ray imaging and bone density scans, produced reports, documented chart notes, and supported billing for diagnostic services.

Performed blood draws, accessioned and processed specimens, ran assays (A1C, HCT, ESR), centrifugation, and maintained QA and inventory in the lab.

Provided medical assisting duties including vitals, injections, EKGs, spirometry, patient intake, and administrative support across clinical workflows.

Earned Bone Density Technologist certification from ISCD in December 2017.

Completed Phlebotomy certification with Sonora Quest in May 2014.

Certified Medical Assistant through the AAMA, credential awarded October 2011.

Completed a Medical Assisting diploma program awarded June 2008.

Completed X-ray Technician certification through the Washington State health credentialing process in November 2008.

Received a GED credential in July 2005.