I support a telehealth practice with appointment scheduling, patient intake, communication, and virtual visits. As a Registered Nurse, I understand clinical language and follow escalation rules without making clinical decisions.
Through my JDTEK program, I train students and professionals in virtual assistance and productivity tools. I’ve also created fictional-data trackers for chronic care coordination and GLP-1 prior authorizations, and practiced the authorization workflow in Availity’s developer sandbox.

