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Jessabel Velasco

@jessabelvelasco

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AI/LLM Analyst at Innodata annotating and evaluating data to improve language model performance and safety.

Philippines

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At Innodata, I annotated and evaluated data for AI and LLM projects, contributing to iterative improvements in model performance and safety.

I reviewed model-generated responses against safety and relevance guidelines and performed quality checks to identify inconsistencies and refine labeling criteria.

At Claru, I annotated complex video data to support computer vision models, maintaining quality and consistency across video and text labels.

At Remotasks, I annotated datasets for autonomous vehicle perception, including object labels, road-sign text, and driving-related sounds. I also supported customers with technical and account issues at Norton Symantec/Sutherland and Amazon/Sutherland.

Experience

Work history, roles, and key accomplishments

Egocentric Video Annotator

Claru

Accelerated the development of computer vision models by providing high-fidelity, guideline-compliant annotations for complex video data. Consistently met or exceeded annotation targets and maintained exceptional quality and consistency in tagging video and text data.

Video Annotation Data Tagging Quality Assurance Workflow Optimization Teamwork

Analyst - AI/LLM

Innodata

Enhanced the performance and safety of large language models by delivering meticulously annotated and evaluated data. Conducted rigorous quality assurance checks and optimized evaluation frameworks to improve model accuracy and data integrity.

Data Annotation LLM Training Quality Assurance Evaluation Frameworks Guideline Adherence Project Collaboration

Technical Support

Norton Symantec/Sutherland (BPO)

Resolved complex technical issues for customers, ensuring data protection and enhancing customer satisfaction with security software. Provided expert technical assistance for antivirus software and system security.

Technical Support Troubleshooting Customer Service Anti Virus Software Communication Skills

Annotation Specialist

Remotasks

Contributed to the advancement of autonomous vehicle perception models by delivering pixel-perfect, high-quality annotated datasets. Applied bounding boxes, polygons, and segmentation masks with high accuracy to identify critical objects.

Bounding Boxes Polygon Segmentation masks OCR Audio Annotation Temporal Consistency

Customer Support

Amazon/Sutherland (BPO)

Delivered high-quality customer support in a fast-paced environment, resolving inquiries and ensuring a positive customer experience. Provided timely and accurate solutions for orders, deliveries, and account issues.

Customer Support Problem Solving Communication Skills Performance Metrics