At CoBank, I launched a B2B digital banking portal that brought lending, leasing, and cash management together in one customer experience. I replaced a paper-based access process that took 11 days with real-time digital onboarding and self-service user administration.
At Western Union, I scaled a multi-rail disbursement network from about 40 to more than 100 markets, contributing to sevenfold revenue growth in five years. I also led digital-channel modernization and partner platform strategy, including work that increased partner integration launches by 35% with the same-size team.
