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Jennifer Singer

@jennifersinger

I lead resilient cloud and infrastructure platforms that improve engineering throughput, reliability, and delivery at scale.

United States

Message

What I'm looking for

I'm seeking a Senior Director of Engineering role where I can apply infrastructure resiliency, engineering leadership, advanced technology, and AI integration to improve product reliability and performance.

At Charles Schwab, I lead infrastructure and security engineering for trading systems, improving platform throughput by 45% through automated work intake and self-service systems. I also reduced manual requests by 90% with lower-environment management practices and lowered infrastructure costs by 7% through AWS and GCP migration.

I've led teams supporting more than 200 software engineers and dozens of business-critical trading applications. My work spans enterprise capacity planning, infrastructure modernization, observability, SEC compliance, and cross-functional delivery; Grafana dashboards reduced incident response time from 25 minutes to 15 minutes.

Earlier, I enabled DevOps practices for more than 100 developers, cut deployment times by 85%, migrated over 500 SQL Server databases, and led distributed database engineering teams across the US and India. I also teach graduate-level database administration at Northwestern University while mentoring emerging technology professionals.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager Lead, Software Development & Engineering

Current

Charles Schwab

Mar 2025 - Present (1 year 6 months)

Led a 7-person support team in infrastructure and security engineering for trading systems, ensuring reliable, stable, and efficient infrastructure. Improved platform throughput by 45% annually through automation and self-service systems, and reduced incident response time by 40% via real-time monitoring dashboards.

Infrastructure Engineering Security Engineering Automation Self Service Grafana AWS GCP Leadership Coaching Cost Optimization

Senior Manager, Software Development & Engineering

Charles Schwab

Jan 2021 - Mar 2025 (4 years 2 months)

Led a 5-person engineering team supporting over 200 software engineers and dozens of business-critical trading applications. Directed enterprise infrastructure modernization efforts including SQL Server, Linux RHEL, and PostgreSQL migrations while minimizing business disruption.

Engineering Leadership Capacity Planning Lifecycle Management SQL Server Linux RHEL PostgreSQL Observability Stakeholder Management SEC Compliance

Senior Software Developer

Charles Schwab

Aug 2017 - Jan 2021 (3 years 5 months)

Supported enterprise software delivery by enabling DevOps practices for more than 100 developers. Automated deployment pipelines, reducing deployment times by 85%, and managed migration of over 500 legacy SQL Server databases.

DevOps CI CD SQL Server Database Migration Security scanning Technical Training Risk Assessment

Manager

RevGen Partners

Dec 2015 - Aug 2017 (1 year 8 months)

Consulted on multiple technology projects in education and telecom sectors in a Project Management and Database Developer role. Coordinated the calculation and production of State testing results for Denver Public Schools for over 190 schools, and increased sales efficiency for Comcast by engineering a call center commissions application.

Project Management Database Development SQL Stakeholder Communication Application Development

Database Development Engineer through Senior Technical Director

Cricket Communications

Jan 2010 - Dec 2015 (5 years 11 months)

Advanced to Senior Technical Director, leading teams in database engineering, software delivery, and technology for large-scale telecom systems. Managed a 30-person distributed team across the US and India following company acquisition, providing technical direction and engineering management to integrate teams.

Database Engineering Software Delivery Team Leadership Technical Direction Integration Global Team Management

Education

Degrees, certifications, and relevant coursework

University of Denver, Daniels Executive Education

Executive Education, Leadership

2019 - 2019

Denver Leadership Experience at University of Denver, Daniels Executive Education in 2019.

University of Colorado at Boulder, Leeds School of Business

Bachelor of Science, Business Administration

Bachelor of Science in Business Administration from the University of Colorado at Boulder, Leeds School of Business.

University of Denver

Master of Applied Science, Computer Information Systems

Master of Applied Science in Computer Information Systems from the University of Denver.

Northwestern University School of Professional Studies

Adjunct Lecturer, Database Administration

2021 - 2026

Activities and societies: Mentored emerging technology professionals while applying real-world enterprise engineering practices.

Adjunct Lecturer at Northwestern University School of Professional Studies from 2021 to 2026, teaching a graduate-level Database Administration course to master's students.