Open to opportunities

Jennifer Kalu

@jenniferkalu

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I schedule patient appointments, verify insurance, and maintain accurate healthcare records.

Nigeria

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What I'm looking for

I'm seeking a remote Medical Appointment Scheduler or Medical Virtual Assistant role where I can support patients, manage appointments, verify insurance, and maintain accurate electronic health records.

I've supported patient scheduling, registration, insurance verification, and record management at Lodav Medical and Diagnostic Hospital and Maitama District Hospital in Abuja.

At Maitama District Hospital, I managed appointment scheduling and rescheduling, communicated reminders and appointment details, and supported daily front-desk administration while handling patient inquiries professionally and confidentially.

At Lodav Medical and Diagnostic Hospital, I communicated with patients by phone and email, assisted with registration, verified insurance information, and maintained accurate patient records.

I'm trained in medical virtual assistance, HIPAA compliance, SimplePractice, and TherapyNotes, with a BSc in Nursing and experience using medical terminology in patient communications.

Experience

Work history, roles, and key accomplishments

Medical Receptionist

Lodav Medical And Diagnostic Hospital

Jan 2023 - Dec 2024 (1 year 11 months)

Scheduled and managed patient appointments, communicated with patients by phone and email, assisted with patient registration and information management, verified patient insurance information, maintained accurate patient records, and used medical terminology when communicating with patients and healthcare professionals.

Appointment Scheduling Patient Communication Patient Registration Insurance Verification Medical Terminology