Open to opportunities

Jennifer Bor

@jenniferbor

Message

Highly skilled Virtual Assistant with a robust background in travel planning.

Kenya

Message

What I'm looking for

I am looking for a role that values proactive support and offers opportunities for growth in a collaborative environment.

I am a highly skilled Virtual Assistant with over a decade of experience in delivering exceptional service and operational efficiency in dynamic, client-focused environments. My expertise lies in travel planning, administrative support, and customer service, where I have consistently provided organized, detail-oriented, and proactive assistance that drives operational success.

In my recent role as a Freelance Virtual Assistant, I have excelled in managing clients’ schedules, handling data entry tasks, and providing exceptional customer service support via email and chat. My commitment to improving productivity is evident in my ability to streamline processes, resulting in a significant increase in document accessibility and workflow efficiency. Additionally, my experience as a Travel Planner has honed my skills in designing customized travel itineraries and coordinating seamless travel arrangements, ensuring client satisfaction at every step.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Robic Company

Oct 2020 - Present (4 years 8 months)

As a Freelance Virtual Assistant, I provide exceptional customer service support via email and chat, manage clients' schedules, handle data entry tasks, and organize digital files to improve workflow and efficiency.

Customer Service Data Entry Calendar Management Digital Organization Email Support

Travel Planner cum Travel Coordinator

Kenan Tours and Travel

Jun 2022 - Jul 2023 (1 year 1 month)

In this role, I designed customized travel itineraries, coordinated travel arrangements, provided expert travel advice, managed client communications, and collaborated with vendors to ensure seamless travel experiences.

Client Communication Research

Team Leader - Admin & Communication

Emirates Flight Catering

Apr 2012 - Mar 2020 (7 years 11 months)

Managed a high-performance team responsible for administrative duties, developed working methods, and ensured compliance while selling services to new clients and coordinating with other managers.

Team Management Compliance Administrative Support

Logistics, Admin & Communications

Emirates Flight Catering

Feb 2009 - Apr 2012 (3 years 2 months)

Executed customer service and logistics support, demand planning for flight catering orders, and provided monthly reports to management to enable corrective actions.

Customer Service Logistics Reporting Communication