Jenn Doyle
@jenndoyle
Customer service professional transitioning to digital marketing and social media.
What I'm looking for
With over 20 years of remote work experience, I am a dedicated marketing and social media specialist. My journey has been marked by a proven track record in building client relationships and creating engaging content across various platforms. I excel in remote collaboration and self-management, consistently delivering results in distributed work environments.
Currently, I work as a Reading Tutor at Amplify Education, where I achieved a 95%+ monthly attendance rate through personalized engagement strategies. Additionally, as a Travel Advisor for Friend Like Me Travel Co, I create compelling travel content and maintain strong client relationships, resulting in an impressive 80%+ repeat customer rate. My background in project management and office administration further enhances my ability to coordinate complex tasks and ensure client satisfaction.
Experience
Work history, roles, and key accomplishments
Reading Tutor
Amplify Education
Oct 2020 - Present (4 years 8 months)
Achieved 95%+ monthly attendance rate through personalized engagement strategies and virtual rapport-building techniques with small student groups. Created 150+ interactive digital activities and educational materials, adapting content for virtual delivery and screen-sharing platforms.
Travel Advisor
Friend Like Me Travel Co
Jan 2020 - Present (5 years 5 months)
Created and posted travel content across four social media platforms to promote services and engage potential clients. Designed customized travel itineraries for 100+ clients annually, including detailed planning documents and visual presentations.
Remote Office Manager
The Home Team / bbNet Guru
Mar 2003 - Dec 2021 (18 years 9 months)
Increased operational efficiency by 30% through comprehensive digitization of files and implementation of cloud storage systems. Facilitated 15+ smooth property closings monthly by coordinating remotely with multiple stakeholders.
Project Manager
The Genius Retreat
Oct 2020 - Jun 2021 (8 months)
Coordinated project timelines and deliverables for business retreat programs, ensuring seamless execution of multi-day events. Managed stakeholder communications and maintained project documentation throughout complex program development cycles.
Teller
Chesapeake Bank of Maryland
Aug 2017 - Mar 2020 (2 years 7 months)
Maintained efficient operations in high-volume banking environment through accurate and timely transaction processing. Recognized as Employee of the Year for outstanding customer service performance and dedication to client satisfaction.
Education
Degrees, certifications, and relevant coursework
Full Sail University
Master of Fine Arts, Creative Writing
Completed a Master of Fine Arts in Creative Writing. Developed advanced skills in various forms of writing and storytelling.
University of Maryland Baltimore County
Bachelor of Arts, English
Obtained a Bachelor of Arts in English. Focused on literary analysis, critical thinking, and advanced writing techniques.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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