Open to opportunities

Jeffrey User

@jeffreyuser2

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Experienced educator specializing in TESOL and curriculum development.

United States

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What I'm looking for

I seek a collaborative environment that values innovation in education and offers opportunities for professional growth.

I am an experienced educator with a strong background in Teaching English to Speakers of Other Languages (TESOL) and curriculum development. My journey has taken me from the United States Air Force, where I served as a Public Health Technician, to various teaching roles, including my current position as an Adjunct Professor at Saint Mary’s University. I have a passion for designing engaging lessons that cater to diverse adult learners, and I thrive on mentoring new employees to enhance their communicative efficacy.

Throughout my career, I have demonstrated a commitment to improving educational outcomes by identifying systemic issues and implementing effective solutions. My work at the Department of Defense English Language Institute and the US Army Benefit Center-Civilian has honed my skills in database management and case note preparation, ensuring that I can address various educational and benefit-related concerns effectively. I take pride in my ability to collaborate with colleagues to enhance teaching methodologies and improve student performance.

With a Master’s Degree in TESOL and Curriculum & Instruction from the University of Kansas, I am well-equipped to contribute to educational institutions that value innovation and excellence. I am eager to leverage my expertise in curriculum design and instructional techniques to foster a positive learning environment and support the growth of both students and fellow educators.

Experience

Work history, roles, and key accomplishments

Current

Adjunct Professor, Intensive English

Current

Saint Mary's University

Jul 2025 - Present (1 month)

Designed and executed engaging lessons for adult learners from diverse cultural backgrounds and ability levels. Managed database-driven enrollment and contact-tracking software to address education-related concerns.

Lesson planning Database Management Curriculum Development Mentoring

Teacher, English as a Second Language

Department of Defense English Language Institute

Jan 2024 - Jul 2025 (1 year 6 months)

Database Management Performance Analysis

Human Resource Specialist

US Army Benefit Center-Civilian

Mar 2023 - Jan 2024 (10 months)

Provided expert counseling on healthcare enrollment and retirement to Army Corps of Engineers employees and their families. Managed database-driven software for benefit-related concerns and prepared detailed case notes.

Subject Matter Expertise Database Management

Enrollment Case Manager

US Department of Veterans Affairs

Jan 2017 - Mar 2023 (6 years 2 months)

Served as a subject matter expert, counseling veterans and families on healthcare enrollment and benefits. Implemented unique communication strategies for congressional and veteran inquiries, managing database systems for healthcare concerns.

Healthcare Counseling Database Management Communication Strategy Process Improvement

Public Health Technician, NCO

United States Air Force

Jan 2007 - Dec 2009 (2 years 11 months)

Investigated and educated military members on health risks, providing leadership and technical direction to subordinates. Conducted training activities and managed communicable disease prevention programs.

Public Health Leadership Training Development Food Safety

Senior TESOL Teacher, Collaborative Peer Teacher

FeelTop Academy

Jul 2004 - Jul 2006 (2 years)

Supervised and mentored new ESL teachers, developing and implementing pedagogies to enhance student comprehension. Designed and created digital and print educational materials to improve student performance.

Mentoring Curriculum Development Interviewing

Education

Degrees, certifications, and relevant coursework

University of Kansas

Master's Degree, TESOL/Curriculum & Instruction

2023 - 2023

Grade: 3.98 (on a 4.0 scale)

Mastered the nuances of curriculum building and TESOL instructional techniques. Relevant coursework included Linguistics, Multicultural Education, TESOL Instruction, psychology, and educational research.

United States Air Force School of Aerospace Medicine (USAFSAM)

Certificate, Public Health Technician

2007 - 2007

Grade: 98% overall average

Activities and societies: Honor graduate, student leader

Specialized in skills necessary to prevent disease, disability, or premature death. Achieved honor graduate status with a 98% overall average and served as a student leader.

Houghton College

Bachelor of Arts, Communications

1999 - 2003

Grade: 2.7

Specialized in Interpersonal, Cross-Cultural, and Corporate Communication, with secondary studies in writing emphasizing journalism. Relevant coursework included Seminar in Public Communication, Rhetorical Strategies, Corporate Communication, Advertising/Public Relations, Argumentation and Debate.