At Apollo.io, I architected a phased rollout of the Unified Credits migration across customer-facing product surfaces and billing workflows. Using reusable React components and Sidekiq batch processing, I migrated ~37K paid teams and 99% of free teams across monetization surfaces tied to ~$150M ARR.
I owned customer-facing discounting workflows for eligible self-serve accounts, partnering with Billing and Support on rollout, edge cases, and customer-facing behavior. The initiative was tied to ~$1.4M ARR.
I also designed and introduced Playwright/VCR testing infrastructure for external service-dependent end-to-end tests, reducing runtimes by 20–50% and eliminating top flaky pricing failures. I integrated Stripe Tax ID collection into billing workflows, reducing tax-related support queries by ~100 queries/month.
Earlier at Apollo.io, I implemented sales tax collection and customer-facing promo and discount workflows across checkout, signup, and cancellation experiences. At Qwikwire Billing Systems, I built an internal form builder that reduced client onboarding implementation time by 50%, and integrated payment gateway APIs for local and international transactions.
