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@jeeuser

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Operations Analyst and Data Engineer with strong SQL and C# skills.

Philippines

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What I'm looking for

I seek a role that offers opportunities for growth, collaboration, and impactful data-driven decision-making.

I am an experienced Operations Analyst and Data Engineer with a proven track record in data management and application support. Over the past five years at Manulife Business, I have honed my skills in SQL Server, creating and optimizing data objects, and generating insightful reports using SSRS. My technical expertise extends to developing applications in C#/.Net, which has significantly improved data ingestion processes and operational efficiency.

Throughout my career, I have been dedicated to enhancing business processes and workflows, ensuring that technical issues are resolved promptly and effectively. My role has involved training new team members and providing guidance on data discrepancies, which has fostered a collaborative environment. I am passionate about leveraging data to drive business decisions and am committed to continuous improvement in all aspects of my work.

Experience

Work history, roles, and key accomplishments

Operations Analyst - Data Engineer

Manulife Business Processing Services

Mar 2020 - Apr 2025 (5 years 1 month)

Created and maintained SQL Server Data Objects and SSRS Reports for daily and client monitoring. Developed C# desktop and console applications for data feed ingestion and inter-application data transfer.

SQL T SQL C#.NET Data Analysis Crystal Reports

Jr. Software Engineer

iComm International

May 2014 - Feb 2020 (5 years 9 months)

Developed and optimized stored procedures and scripts for iDirect Translations using T-SQL. Monitored and provided customer support, tracking tasks and supports using JIRA.

T SQL SQL Server Stored Procedures Jira Troubleshooting Software Development Customer Support Data Management

Internship/OJT

Flaminia Realty

Jul 2013 - Sep 2013 (2 months)

Gained practical experience in data management and technical support. Assisted with monitoring and resolving technical issues.

Data Management Technical Support Monitoring Troubleshooting IT Support

Education

Degrees, certifications, and relevant coursework

University of Cebu - Banilad

Bachelor of Information Technology, Information Technology

Activities and societies: Undertook an internship/OJT at Flaminia Realty from July 2013 to September 2013, focusing on data management and technical support monitoring.

Completed a Bachelor of Information Technology degree. The curriculum focused on various aspects of information technology, preparing for roles in data management and technical support.