Open to opportunities

Javier Bañón

@javierban

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Multilingual finance and operations professional specializing in finance, admin, and data annotation.

Brazil

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What I'm looking for

I seek a role leveraging finance and operations leadership, process improvement and QA in a collaborative, values-driven company with opportunities to mentor and drive measurable impact.

I am a multilingual finance and administration professional with extensive experience in finance, accounts payable/receivable, payroll, bank reconciliation, budgeting and SAP across airline and corporate environments. I have progressed from customer service and administrative roles in Barcelona to senior finance leadership and co-ownership in Brazil.

Most recently I work as a Domain Expert Data Annotator and QA Auditor ensuring accuracy and relevance of AI-generated responses and improving annotation quality. Previously I served as Head of Finance & Admin at an international airline station where I led Finance, Admin and HR functions and managed SAP, IATA BSP, reconciliations, accruals and budgeting.

I bring a practical, process-driven approach, strong cross-cultural communication in Spanish, Portuguese, Catalan, English and French, and hands-on experience running a clinical business in Brazil. I focus on delivering accurate financial controls, reliable operations and consistent quality in data annotation and auditing.

Experience

Work history, roles, and key accomplishments

Current

Domain Expert Data Annotator

Current

Centific Global Solutions Inc.

Jun 2024 - Present (1 year 3 months)

Ensure accuracy and relevance of AI-generated responses by analyzing and annotating prompts and answers across English, Spanish and Portuguese; perform QA audits to identify errors and provide feedback to improve annotator quality.

Data Annotation Auditing Multilingual Review Quality Assurance Attention To Detail

Co-Owner and Administrator

Motirõ Luhur Espaço Holístico

Mar 2017 - Jun 2024 (7 years 3 months)

Coordinated and managed administrative operations for a clinical environment, including appointment scheduling, strategic planning, and ensuring actions aligned with clinic principles to meet business objectives.

Administrative Management Scheduling Strategic Planning Clinic Operations Customer Service Office Administration Compliance

Head of Finance & Admin

Singapore Airlines Ltd

Jun 2014 - Feb 2017 (2 years 8 months)

Led Finance, Admin and HR functions including AP/AR verification in SAP, bank reconciliations, monthly accruals, annual budgeting, payroll release and debt monitoring to support station operations.

SAP AP AR Bank Reconciliation Budgeting Payroll Financial Reporting HR Management IATA BSP

Finance and Admin Officer

Singapore Airlines Ltd

Feb 2011 - Jun 2014 (3 years 4 months)

Handled invoice and tax processing, AP/AR in SAP, IATA BSP management, credit card sales reconciliation and preparation of financial reports while supporting station setup activities.

SAP Invoicing Tax Compliance IATA BSP AP AR Financial Reporting Station Setup Support

Finance and Admin Clerk

Singapore Airlines Ltd

Apr 2007 - Sep 2010 (3 years 5 months)

Processed invoices and taxes, maintained documentation and bank monitoring using SAP and BSP systems, issued debit/credit notes and assisted management with payroll verifications and financial reports.

SAP Invoicing Documentation Debit Credit Notes Financial Reporting

Roadside Assistance Agent

Interpartner Assistance S.A.

May 2005 - Feb 2007 (1 year 9 months)

Handled inbound calls from insurers for vehicle incidents, dispatched assistance providers, provided status updates and escalated complex cases to ensure timely resolution.

Dispatch Coordination Customer Support Status Reporting Problem Solving

Customer Service Advisor

DHL Express S.A.

Mar 2003 - Mar 2004 (1 year)

Registered bookings, advised customers on customs, transit times and pricing, cross-sold services and coordinated with internal teams to resolve customer issues and capture revenue opportunities.

Customer Service Cross Selling Transit Time Estimation

Admin Clerk

Fundación Intermón Oxfam

Nov 2002 - Mar 2003 (4 months)

Managed phone inquiries, files and correspondence, handled mail distribution and assisted visitors to support the organization's personal attention department.

Records Management Mail Distribution Visitor Assistance Administrative Support

Customer Services Agent

T.G.T. Tecnologia y Gestión Telefónica S.A.

Aug 2000 - Jan 2002 (1 year 5 months)

Provided customer support for cable services, troubleshooting technical issues, managing accounts, documenting interactions and identifying sales opportunities for cross-department collaboration.

Customer Support Technical Troubleshooting Account Management Sales Identification

Education

Degrees, certifications, and relevant coursework

Sant Ferran School

Diploma of Professional Training, Commercial Administration

Completed a Diploma of Professional Training in Commercial Administration covering foundational commercial and administrative topics.

Tecniber-5 School

Certificate, Administrative Techniques

Completed an Administrative Techniques course covering accounting, archive management, telephone support, payroll, business correspondence, and Microsoft Office.