Javed Iqbal

Manage and monitor project progress and health, ensuring alignment with organizational goals and addressing deviations in scope and technical direction. Collaborate with internal and external stakeholders and apply project governance and best practices using Agile (Scrum), Waterfall, and Lean methods.

Lead project portfolio management by monitoring multiple timelines and resource allocations while aligning work to organizational goals. Drive process improvements and change management, and apply Enterprise Project Management (EPM) methodologies to maintain governance and stakeholder communication.

Monitor and track budget forecasting, ensuring compliance with project guidelines and producing variance reports. Lead project governance and stakeholder management, and perform process improvement and root-cause analysis to resolve operational inefficiencies.

Work with Citi Bank soft collection and backend teams to resolve pending billing and payment issues. Serve as a liaison between the bank and customers and participate in process improvement initiatives to support recovery procedures.

Monitored and reported on project plans, milestones, and deliverables to ensure alignment with approved time, cost, and quality indicators. Supported project and operations management through ongoing progress tracking.

Conducted research and analysis in assigned project areas and contributed to preparation of project briefs to support informed decision-making and planning. Developed executive-level project documentation and communications for stakeholders.