Jasmine Yan
@jasmineyan
Customer-focused pharmacy assistant with strong communication, research, and team-training experience.
CanadaWhat I'm looking for
I am a detail-oriented pharmacy assistant with hands-on experience dispensing medications, managing inventory, and maintaining patient confidentiality in a busy retail pharmacy setting.
My background includes campus front-desk support and research assistance at the University of Waterloo, where I conducted literature reviews, performed qualitative coding, and collaborated closely with faculty and graduate students.
I have strong customer-service and training experience from my role as a certified barista and barista trainer at Starbucks, where I onboarded over 15 employees and maintained operational standards in fast-paced environments.
I bring fluency in English and Mandarin, solid Microsoft Office proficiency, calmness under pressure, and a growth mindset focused on learning, teamwork, and reliable execution.
Experience
Work history, roles, and key accomplishments
SMPharmacy Assistant
Shoppers Drug Mart
Jul 2023 - Present (2 years 2 months)
Assisted pharmacist in dispensing prescriptions and OTC medications, processed orders and insurance claims, and managed inventory while maintaining patient confidentiality and adherence to pharmacy guidelines.
STCertified Barista Trainer
Starbucks
Oct 2021 - May 2023 (1 year 7 months)
Served customers and prepared beverages to company standards, trained over 15 new employees on operations and equipment, and maintained store cleanliness and food safety compliance.
Front Desk Assistant
University of Waterloo Campus Housing
Jan 2023 - Apr 2023 (3 months)
Provided front-line support to residence students by handling inquiries, managing equipment sign-outs and key replacements, and coordinating with staff during emergent situations.
Research Assistant
University of Waterloo Relationship Lab
May 2022 - Aug 2022 (3 months)
Supported research on attachment and sexual preferences by conducting literature reviews, performing qualitative secondary coding and analysis, and reporting progress in weekly meetings.
Education
Degrees, certifications, and relevant coursework
UWUniversity of Waterloo
Honours Bachelor of Arts, Psychology
2019 - 2023
Activities and societies: Research Assistant at the Relationship Lab; Front Desk Assistant for Campus Housing; involvement in campus employment roles
Completed an Honours Bachelor of Arts in Psychology with coursework and research experience in attachment theory and qualitative analysis.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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