Jaquashia Nelson

Pick and label boxes for shipping operations and maintain packing accuracy to support warehouse throughput. Coordinate with team members to meet daily outbound targets.

Managed shift operations including staff oversight, cash handling, and customer service to maintain service levels and cleanliness. Trained and delegated tasks to crew to ensure consistent performance.

Scanned, handled, and moved materials within the warehouse to support inventory flow and order processing. Ensured accurate scanning and placement to reduce handling errors.

Prepared and served food while maintaining quality and safety standards and delivering customer service during shifts. Supported kitchen operations and order accuracy.

Handled inbound customer calls, resolved inquiries, and documented interactions to maintain service quality and first-call resolution. Followed call-center procedures and performance metrics.

Scanned and labeled boxes and managed material flow to support production and shipping schedules. Maintained accurate inventory records and assisted with loading tasks.

Performed spot welding and metal fabrication tasks to produce components per specifications while maintaining safety standards. Inspected weld quality and supported assembly processes.

Processed and picked orders to fulfill customer shipments and maintained warehouse organization to support efficient operations. Assisted with receiving and inventory tasks.

Led restaurant crew, oversaw daily operations, and supported training to ensure service standards and operational efficiency. Coordinated shifts and resolved customer issues.

Loaded and unloaded trucks to support timely delivery operations, organized packages, and maintained safe handling practices. Contributed to daily sort and dispatch workflows.

Picked, sorted, and packed products to prepare shipments and maintained packing accuracy to support fulfillment timelines. Assisted with inventory checks and staging.

Performed cleaning and maintenance of school classrooms and facilities to ensure a safe, sanitary environment. Managed routine cleaning tasks and supplies.

Pursuing an Associate in Business Administration at Strayer University (Greensboro), enrolled since October 2019.