Japheth Thomson

Built and operated Firmus’s security and compliance programmes for energy-efficient AI infrastructure, owning risk assessments, policy, audit management, and compliance automation. Delivered clean outcomes for ISO 27001:2022 surveillance and SOC 2 Type II within the first months, while reducing manual evidence collection to near zero using n8n automation.

Led technology risk management and compliance initiatives to strengthen Pagely’s security posture within GoDaddy, driving SOC 2 Type II compliance and automation-first evidence workflows. Implemented Drata for compliance monitoring, built a security maturity score framework for C-level reporting, and supported cost-efficiency initiatives while aligning cloud security policies with engineering and

Established Pagely’s compliance program from scratch as the first Compliance Manager and led the company through its first-ever SOC 2 Type II audit with clean reports in 2023 and 2024. Developed security controls and risk governance, automated compliance workflows using Drata, and strengthened vendor risk management to maintain ongoing audit readiness.

Led the Cloud Operations team for Altis, a high-performance AWS-based enterprise DXP serving millions of users daily, focusing on security, resilience, and operational efficiency. Drove cloud security governance and automation, including migrating from EC2 to containerization (ECS/ECR), improving scalability and deployment efficiency while enhancing observability and incident management for high-t

Worked on cloud-based security, automation, and analytics for Stream’s WordPress activity logging and monitoring service. Built AWS infrastructure with Ansible-based automation, implemented Elasticsearch indexing for searchable logs, and integrated WordPress JSON REST API with logging and security monitoring pipelines.

Drove WordPress and Envato community engagement by delivering presentations and creating educational content that clarified complex technical topics for diverse audiences. Supported cross-functional community initiatives and sponsorships while building a trusted personal brand as a WordPress advocate.

Managed editorial operations for Wptuts+, commissioning, editing, and publishing WordPress tutorials and best-practice content. Coordinated with writers and experts and supported community engagement through social media and consistent editorial oversight.

Led web development in a small team, delivering websites and web applications while supporting internal and external network infrastructure. Provided technological advisement on projects and contributed to core engineering execution.

Performed web development across multiple sites and coordinated stakeholders and outside contractors on a project-by-project basis. Communicated analytics to marketing staff regularly and supported implementation of marketing strategies.

Provided general desktop support across a network of 400+ workstations and multiple sites, including basic network and backup administration. Performed systems and backup troubleshooting, assisted with web development, and trained other IT staff.

Led a small development team and delivered web applications by planning work with wireframes, specifications, and ER diagrams. Customized themes and developed plugins, including retiring a custom CMS and standardizing on WordPress as the platform.

Owned technological direction of the business, including migrating from a custom CMS to WordPress as the standard platform. Led development and trained students in web technologies from HTML/CSS through PHP/MySQL while setting up and maintaining internal and external network infrastructure.

Led web development for client projects, including building web sites and web applications. Customized CMS implementations and developed plugins while advising stakeholders to standardize on WordPress.

Troubleshot customer issues with a focus on high-load problem diagnosis and restoring service from backups. Updated online documentation and provided WordPress-focused support via forums to ensure timely, accurate resolutions.