Janique Johnson
@janiquejohnson
Experienced professional in data entry and customer care.
United StatesWhat I'm looking for
I am an experienced professional with over six years in data entry, customer care, and medical billing and coding. My expertise lies in insurance claims processing, ICD-10, CPT coding, and maintaining HIPAA compliance. I pride myself on my strong communication and problem-solving skills, which have been instrumental in my success in various roles.
In my recent position as a Data Entry Specialist at Robert Half, I achieved a remarkable 99% accuracy rate while managing high volumes of data. My commitment to confidentiality and data integrity has consistently contributed to efficient and reliable data management. Additionally, my experience as a Remote Medical Billing Specialist allowed me to hone my skills in preparing and submitting insurance claims, ensuring compliance with industry standards.
I am now seeking a role that allows me to leverage my meticulous data management and client support abilities. I am passionate about delivering exceptional service and am eager to contribute to a team that values accuracy and efficiency.
Experience
Work history, roles, and key accomplishments
Data Entry Specialist
Robert Half
Aug 2024 - Dec 2024 (4 months)
Entered and verified high volumes of data with 99% accuracy, ensuring information was complete and precise. Managed sensitive information with confidentiality, maintaining data integrity and security.
Remote Medical Billing Specialist
Clear Path Solutions
Aug 2023 - Dec 2023 (4 months)
Prepared and submitted insurance claims for private insurers, Medicare, and Medicaid, ensuring accuracy and compliance with ICD-10 and CPT coding standards. Reviewed and maintained patient records, adhering to HIPAA standards to ensure confidentiality and data protection.
Remote Customer Service Specialist
Swiss Colony Brands
Mar 2022 - Apr 2023 (1 year 1 month)
Delivered customer support through phone, email, and chat, addressing inquiries regarding products, billing, and services. Managed and resolved an average of tickets daily, ensuring high levels of customer satisfaction.
Teacher
Milwaukee Public School
Aug 2017 - Dec 2021 (4 years 4 months)
Conducted classroom and remote teaching, utilizing various communication methods such as phone, email, and chat to engage with students and parents. Managed classroom activities for an average of 17+ students daily, ensuring an organized and effective learning environment.
Education
Degrees, certifications, and relevant coursework
Everest College Wisconsin
Medical Assistant Diploma, Medical Assistant
Completed a comprehensive program to become a certified Medical Assistant. Gained expertise in clinical and administrative tasks, including patient care, medical billing, and coding.
Milwaukee Area Technical College Wisconsin
Associate Degree, Unknown
Obtained an Associate Degree from Milwaukee Area Technical College. Developed foundational knowledge and skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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